康威-格林布萊爾凱藝酒店(Quality Inn Conway - Greenbrier)

2nd time I've stayed here for a week. Issues with room from 1st visit had been addressed. New issues included ... 1st time I tried to use the microwave to cook lunch it became so noisy after 25-30 seconds it would have disturbed next door rooms if occupied. Complained 2nd night not fixed/replaced before I departed. Breakfast was not up to QI standards. Only hot options were waffies (soured batter) or biscuits & watery gravy (yesterday's leftovers). Every morning but one bottom side of biscuits were so dry the area could not be broken when trying to open biscuit and did nit absorb liquid from gravy. If you wanted butter and jelly with your biscuit or toast there was no jelly. Every other QI I've stayed at breakfast included eggs, sausage and various jam/jelly options. Also had more train / traffic noise this stay.

The driveway isn’t car friendly. We scraped our front end every time we went out or in. We were in an SUV so we shouldn’t have but the driveway onto the road dipped really bad. It you have a low riding car don’t come here. Other than that the place was clean and quiet. Front desk was nice as well.

With family in Greenbrier this was a good choice for location. BUT.... TV remote ONLY WORKS if you're standing directly in front of the TV remote sensor. Business end of remote must be within 2 feet of sensor for most of remote to function. Only remote button that works from most places in room is power button. Breakfast wasn't up to QI standards either. Hot was often cold. One morning the hot option was biscuits and gravy but the biscuits were still frozen! Gravy was always runny. More like flavored water than gravy.

This place needs to be updated badly. There was ripped furniture, stains, smoke smell, dirty, mold and deteriorating, missing vent cover, top of the bathroom door is burned, noisy neighbors.

It’s so disappointing what had happen to this Quality INN. This place has turned into a dump and a rip off. The prices seemed like if your were at an auction. The rooms are nasty like the kind you see in and here in horror stories and movies.Checked in sat our belongings down in the room Auctioned to us and left for Dinner. We returned about 45 mins later, wife pulled the covers back to relax to a family of roaches , the ceiling and room smelt of mold.The morning Manager was rude and angry and cold. We kindly and politely just mentioned the issues and was told “ We should stay else where” .Attention to ALL beware of Mold and roaches. Never will we stay again.

Was yelled at for asking for a copy of a piece of paper about smoking in non smoking rooms when I was in a smoking room! Was yelled at at check in when I asked why I hadn't been told about $100 deposit and what it was for. They didn't show us room before or after. We had no pets. Shower didn't drain water

Room & overall property clean & well maintained.. Good location close to i40, but skyline drive quite noisy

Check in was very friendly and helpful

Clean friendly safe place and front desk lady was professional and really nice