庫埃納瓦卡Letras de Cuernavaca附近酒店

Excelente servicio y atencion de todos

我們到了晚上12點,那位人說車子全部了,這不對,但把車子在整個票子上,所以我們最好停車,不用衝動。在接待處,我們得到了一個房間,直到世界末日,沒有解釋需要再接一個電,而非那個電,我們失去了,回到接待處,他們已經指明瞭我們在哪裏。當時我要求我的發票,他們顯然沒有發票,甚至已經打電話給他們,他們還沒發票,但他們還是沒收到。早餐他們不想離開我們,直到我們再次去接待前夜的那些沒有給我們送的禮物。迷你房間,可怕的熱情,窗戶無法打開。我以爲假日酒店是很好的服務和設施的保證,但沒有,整個地方需要修復,這個老土,如果我喜歡吃飯的話。

我們在Anticavilla度過了四天。酒店在Cuernavaca的美麗地區。步行即可到達幾家餐館[雖然沒有Verdesalva那麼好]和銀行。但你可能永遠不想離開。Anticavilla是經過深思熟慮翻修的舊莊園,至今仍有那些古老的氣息。房間由藝術家單獨設計,最引人注目。我們住在Clemente - 那裏也有很大的戶外空間。我們受到美味的羅勒檸檬水的歡迎,並陪同我們進入我們令人驚歎的房間。非常舒適的牀,豪華的淋浴,長袍和拖鞋,還有一個迷你酒吧,配有補充蘇打水和Perrier。覆蓋整個牆壁的藝術非常壯觀。從天井可以看到山的景色。地面也很華麗。一個大草坪,還有一個美麗的游泳池區。游泳池周圍是舒適的休息室和鬱鬱蔥蔥的綠葉。完美的水溫 - 和服務員來確保每個需求都得到照顧。我們在水療中心也進行了很棒的按摩。我們有一個小時的Lomi Lomi按摩..附屬的餐廳有我們在Cuernavaca吃過的最好的食物。意大利語,有墨西哥的氣息。美味,準備充分。最後,關於Anticavilla的工作人員的一個詞。對一個人來說,他們是友好的,樂於助人,只是與他們互動的樂趣。美麗的人在一個美麗的環境中。如果你來Cuernavaca - 或只是尋找一個放鬆的好地方 - 不要再看,預訂這個地方。我們不能推薦它足夠。

我們想去Cuernavaca呆一天,兩個家庭帶兩個孩子。價格非常好,包含早餐。我沒期望太多,但對於我們支付的價格,我們非常開心。很乾淨的酒店,簡單而好房間,早餐很好,比我想象的好很多。一個小游泳池和按摩浴缸,但乾淨舒適。而且工作人員非常友好和樂於助人。給5星不代表是完美的,但利用價格優勢,我會給他們全套,一般只給4,如果能給建議,我就會開一家小自助餐廳,吃喝點什麼,錯過了卡布奇諾。🤗

一個優秀的酒店,有非常的員工,解決了你的疑慮24小時,總是在面。非常,設施非常方便,舒適。有很乾淨的和的,肯定會不會有問題的。

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.