庫埃納瓦卡Sports Unit Tetela附近酒店

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.

Muy buena experiencia, desde el momento en que nos recibieron el personal para el check in bastante bien muy atentos mi habitación tardo un poco pero nos permitieron estar en el área de restaurante y alberca mientras nos daban nuestra habitación muy buen servicio por cierto. En restaurante nos pedimos unos snacks mientras era el tiempo de espera deliciosos por cierto. Las habitaciones muy bien, limpias y confortables, cerca del centro todo excelente. Definitivamente volvemos.

This place was the most horrible hotel experience I've ever had out of hundreds of stays. We were placed in room #6 and the shower FLOODED, because the bathroom is designed poorly, with the floor sloping outward toward the main room. The water ends up flooding not just the bathroom but ran into much of bedroom and even outside. (see photos attached.) When we showed the employees the entire mess they told us they had no other rooms and refused to do anything about it. Instead of being apologetic they shrugged at us, and they clearly know this is a regular problem with the room. I'm actually disgusted because if this happens so regularly then clearly there is also potential sewage and mold problems with the rooms. (and other reviews on Google imply that there is a terrible sewage smell here regularly) We ended up needing to switch hotels last minute at 1130pm at night. Horrible people, do not book.

Excelente servicio y atencion de todos

我們到了晚上12點,那位人說車子全部了,這不對,但把車子在整個票子上,所以我們最好停車,不用衝動。在接待處,我們得到了一個房間,直到世界末日,沒有解釋需要再接一個電,而非那個電,我們失去了,回到接待處,他們已經指明瞭我們在哪裏。當時我要求我的發票,他們顯然沒有發票,甚至已經打電話給他們,他們還沒發票,但他們還是沒收到。早餐他們不想離開我們,直到我們再次去接待前夜的那些沒有給我們送的禮物。迷你房間,可怕的熱情,窗戶無法打開。我以爲假日酒店是很好的服務和設施的保證,但沒有,整個地方需要修復,這個老土,如果我喜歡吃飯的話。

我們想去Cuernavaca呆一天,兩個家庭帶兩個孩子。價格非常好,包含早餐。我沒期望太多,但對於我們支付的價格,我們非常開心。很乾淨的酒店,簡單而好房間,早餐很好,比我想象的好很多。一個小游泳池和按摩浴缸,但乾淨舒適。而且工作人員非常友好和樂於助人。給5星不代表是完美的,但利用價格優勢,我會給他們全套,一般只給4,如果能給建議,我就會開一家小自助餐廳,吃喝點什麼,錯過了卡布奇諾。🤗