When visiting Dallas, this is our new go to hotel. The Ritz does an exceptional job of anticipating what the guest needs, versus waiting to be asked. Aracely at check in made me feel welcome, saw my notes asking for a high floor and immediately assigned us to a corner room on the highest floor. Courtney in the bar was so attentive and did not miss a beat. David drove us to/from our place for dinner (complimentary hotel service) and was so pleasant. The little extras (bottles of water, cookies, great smellies) all made our visit so memorable.
The hotel was wonderful… The staff is very friendly, the hotel is clean, the bar was vibrant and the rooms are spacious. You can’t beat the location of this place. It’s literally a five minute Uber ride to any major point. Such as the Kennedy assassination or Terry Blacks for some great barbecue, or if you’re in town for a convention to the convention center. we used Uber to get around if not, we use the electric scooters . Never needed to rent a car because a Uber ride from the airport will run you around $50. The hotel is in a great location. Funny of dining options, one of our favorite places to stay.
Here are some photos of the lobby and views from our room. 
Jacob at the front desk had great energy and was immediate helpful in helping us settle in and get comfortable. Loved the conversation and vibe he was a great part of the experience. Room wise I would just ask that there should be carpet or rugs in the bedroom area, and dressers or drawer access somewhere to put away clothing items because it felt a little awkward and jarring at first seeing the design of the room. We ended up having a good time overall though - maybe improving the gym access function as well, and having friendlier wait staff for the lobby dining room would be other improvements to be made.
this is a very nice hotel with very good location. Quite, clean, and more importantly, staff are very friendly. this hotel is in a very good and convinient location. no complaints. this is a really good hotel. The food is good as well.
We’ve stayed a couple of times here and even though the location isn’t the most appealing, the customer service we received made the stay better. So special shout out to AVI at the front desk for always accommodating our needs for our stays! And the timing manner which it’s done! Great breakfast options as well! Comfy beds. You’ll see!