查看達拉斯酒店的住客評價

達拉斯西北高速公路斯蒂蒙斯/i-35 萬豪SpringHill酒店
4.3/578 評價
Used this hotel as it is close to a Holt Cat dealer and I’m an employee training for the week. It is in a very bad area as other reviewers described but it had a security guard and I was willing to take the risk. Was quoted 139.00 a day and I said that’s good I needed it for the week. Room was nice although the walls were thin and the ac unit sounded like an airplane trying to take off when the compressor kicked in. I did not complain about these things, I realize some things the front desk just can’t control. However when I checked out and asked for a copy of the bill I was shocked to see that the daily charges were 139, 179, 199, 199, and 139. I spoke with the guy at the front desk and he said he didn’t know why but would have the asst manager Jennifer call when she came in Went to class the whole day and got no call. Drove 4 hours home and called and she said Jennifer would be in at 11 pm and would call me in the morning. I called back at 6:30 before her shift ended and she said it was common practice to change the rates daily without people’s consent. I asked since my credit card was charged when I arrive was this not a contract to which she stated it was only a hold put on the card. She then stated I needed to talk to the manager Tim when he arrived back to work on Monday. This is not even my credit card that was charged it was the company’s but it’s about the principle now. The fact that I have to wait 4 days for something to be corrected that should have happened when brought to their attention the first time. There is a major disconnect between the auditors, managers, and customers. Will see how Tim handles this Monday before I write a review on Holts credit card statement that I have to submit, for all of holts company’s to see how Marriott treats its customers.
達拉斯市中心/西區萬豪SpringHill酒店
4/5105 評價
達拉斯市中心
嗨! 我是從加利福尼亞來的,前台女士是我這次旅行的亮點。他們確保我毫不猶豫地得到照顧!我要特別感謝Jayla的夜班! !我的停車位有問題,這使我感到壓力很大。我向她解釋了我的情況後,她很快就為我解決了!最好的部分是她很友善,友善且樂於助人。我非常感謝她的好意,並希望她的管理團隊能夠給予她應有的認可。對所有前台服務人員來說,您將這家酒店當做真正的酒店,請不要成為令人驚嘆的人! 還要特別感謝代客團隊!謝謝您第一次來達拉斯,我一定會回來的。 回顧房間,它非常寬敞。我可以欣賞到城市的美景,浴室很大。我喜歡我有一個迷你冰箱,裡面放著我自己的飲料以及微波爐,還有水槽!
達拉斯中央高速公路SpringHill Suites酒店
4/599 評價
地方很乾淨,但有些需要裝修。接待員很好。

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