Upon Arrival: I booked a club premium room and the check-in was at 2 pm but on arrival, the room was not ready. I had to wait for 30 mins. My allotted room was on the 2nd floor and their lift was non-functional. I was allotted the smoking room which I wasn't comfortable with and upon request I was given another upgraded room which was their premium category room. Hygiene & Cleanliness: All their towels, and hand napkins look dirty and have black stains as if they are really old and I did not feel like using them. They do not deep clean their rooms, it had dust and the hotel doesn't seem to be maintained well. pillows are not comfortable, nothing like the ones we use in hotels but quite flat. Internet: It was a working visit for 6 nights and their Internet did not work made I go to the cafe and work. No point in the booking. It caused my delay with my work. They do not have a restaurant or a menu for food but you need to call and ask for it. The only thing good is their hospitality and sweet staff. Mr. The day manager Mr. Anuj made sure I had a warm welcome and took extra effort that my booking was confirmed directly as it got canceled on Agoda.com. They were there to take care of my concerns Area: It's a good area and safe area to live in and there is GK 1 M Block market where you can shop and eat.
I have been to Delhi twice before but this has by far been my best experience. The staff and facilities were excellent. Gajendra went above and beyond to make us all feel comfortable and to assist us with anything we needed to make our stay easy. Masala chai was constantly offered by staff which was a bonus. All the staff were extremely friendly and helpful and carried out their duties with a smile. The food offered on room service menu was superb which meant we didn't need to go out for meals on the days we wanted to rest. I have already booked my next holiday to Delhi and there is no other place I would stay beside the Hotel Meridian Plaza. This hotel deserves a 5 star rating but the service and staff deserve 10 stars. Definitely made my holiday that extra bit better. Was actually sad to leave but I look forward to coming back soon.
The hotel has good staff and spacious rooms. The receptionist can be more friendly and engaging though. The food is good and the amenities are adequate. The rooms are well lit and have all required amenities for a short stay. Looking at coming back again soon.
訪訪客Excellent hotel with excellent location . Upon arrival we were warmly welcomed by the friendly reception staff ,she makes our trip more interesting with her advices & tips . Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality. Thank you again lalit hotel for going just that little step extra for the guests!!!
PPANCHALA very nice hotel for a business stay, great variety in breakfast, room service is also brilliant. Staff is very helpful. HK staff is very courteous and has a timely cleaning protocols. Calm and peaceful room. Good place to stay nearby airport.