德班Mangwanani uShaka附近酒店

Nice building with historic vibe. The comoun area are nice, but the room are just OK. Cleaness to improve, as the bathroom bin was not emptied from the previous guest No direct open window allowing a good ventilation I asked to change the room but the hotel was prentendingly fully booked

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

這是我們喜歡的體面酒店。唯一的問題是停車,因爲我們想要一個安全的停車位,因爲我們正在瀏覽不同的酒店,並且它被列出了。只有當我們到達那裏時才發現他們在裝修他們的停車場。它沒有在網上更新。

絕對是很棒的酒店。酒店值得每一分錢。我喜歡當我需要一個國際插頭時,我能夠得到一個插頭,工作人員總是願意幫助。早餐OMG!!!從未見過或品嚐過任何美味的東西。工作人員提供的食品和服務的多樣性是絕對特殊的!!!

WiFi絕對令人驚歎,特別是因爲我全職在家工作。早餐和工作人員以及整個酒店都很棒。絕對會回來!

我們在Umhlanga智選假日酒店度過了一次驚人的體驗。這必須是我體驗過的最好的服務之一(包括本地和國際)。會毫不猶豫地強烈推薦這家機構。入住很棒。布倫丹和團隊非常熱情,友好和高效。我們很快就被安置在房間裏,並被告知所有設施。我們作爲一個團隊旅行,團隊幫助我們獲得彼此靠近的房間,這非常方便。早餐很美味,服務超出了我們的預期。Trisha和團隊非常認真地對待他們的工作和服務客戶 - 就像他們自己的公司一樣。我的兒子想要巧克力鬆餅,他們專門爲他烤了它這是多麼神奇!我們早早離開機場,特里沙提出從早上5點開始準備早餐印象深刻,感激不盡。這必須是世界上最好的酒店之一。對團隊和領導表示敬意。強烈推薦任何人毫不猶豫地在這裏預訂。非常感謝

The team was very welcoming , starting from the security officer at the entrance. He ensured that we felt safe and welcomed. The reception staff was amazing , very friendly people indeed . Our room was very neat , and housekeeping team made sure that i remained clean throughout our stay .

What an elegant hotel. Beautiful spacious rooms, the staff is attentive and friendly. There’s a lot of restaurants around the hotel to choose from, the ocean is within a walking distance. I’ll definitely stay here next time I’m in Durban!

在首都珍珠酒店遇到了最專業和善良的工作人員。房間很棒,整潔。位置很棒,因爲海灘距離酒店只有幾步之遙。出色的團隊,擁有美妙的體驗和住宿