Very nice property and service. Let down bady by outdated and poor room quality. Stayed in room 106. Basin wouldn't drain , meaning you brush your teeth and rinse ...and it stays there . Shower is in the bath , so a bathroom/shower combo, no separate shower. Problem is that the bathtub is soft, narrow and of poor quality . The taps are two separate hot and cold taps which are in front of the bath and at the bottom. You have to bend to adjust while the shower overhead is showering you at once. Can't understand who would approve such a catastrophic setup.
坐落在Windermere,馬德琳格羅夫住宿加早餐旅館在伯里亞佔盡地理之宜。包括Florida Road、Five Elements Wellness Centre和Elizabeth Gordon Gallery都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Durban Botanic Gardens、Ice Rink和North Beach Jamaat Khana,旅客可以將行程安排的更加緊湊。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。有飲水需求的旅客,酒店還為您提供了電熱水壺。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Cargo Hold Restaurant(海鮮)、Blue Dolphin(披薩)和Nando's期待着您的光顧。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。酒店設有會議廳,為旅客提供高品質的商務服務。多國語言工作人員的服務,將為您消除在異國的語言障礙。
訪訪客2024.06.20
The staff was very welcoming and friendly. It was the one of the best welcomes I have ever received from a guesthouse. The room was spacious and very clean, fresh towels, coffee and tea daily. The walls between rooms are very thin and you can hear every sound which made sleeping a bit difficult. But overall it was a great stay.
旅客若想住在德班的Durban Beachfront,那麼太陽海灘太陽廣場塔酒店將會是一個便捷的選擇。著名的景點Suncoast Beach、Natal Museum of Military History和Bay of Plenty Piers均可步行很短距離到達。從酒店到Durban Cultural & Documentation Centre遊覽很方便,Five Elements Wellness Centre和Kwa Muhle Museum也均在附近。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Cargo Hold Restaurant(海鮮)、Blue Dolphin(披薩)或Nando's品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店配備有會議廳和商務中心,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2024.04.12
Lovely place to stay in Durban with lots of restaurants and the ****** nearby.
坐落在德班市中心,德班奧諾莫酒店在德班佔盡地理之宜。包括North Beach、DURBAN ICC和Fitzsimons Snake Park都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Paintball、Elizabeth Gordon Gallery和uShaka Wet 'n Wild,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有房內保險箱,讓您感受到更加貼心細緻的入住體驗。您可以在大堂吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Cargo Hold Restaurant(海鮮)、Blue Dolphin(披薩)和Nando's也許是可以讓您找到答案的地方。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括Spa和健身室。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。為了方便旅客,酒店會提供接機服務。
訪訪客2023.08.04
I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi
坐落於Bulwer,不論您是商務出差還是休閑旅遊玫瑰島別墅酒店都是理想的下榻之處。附近很多景點,包括Pigeon Valley Park、The Church of Jesus Christ of Latter-day Saints和Holy Trinity Church都離酒店不遠。酒店坐落於The Internet Cafe邊,附近還有很多景點包括Phansi Museum和Heaven on Earth Day Spa。所有極具特色的客房都配備有房內保險箱、空調和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Blue Dolphin(披薩)、Nando's和Nando's(快餐簡餐)期待着您的光顧。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。酒店的會議廳提供優質服務,是眾多商旅客選擇入住這裏的原因。多國語言工作人員的服務,將為您消除在異國的語言障礙。
訪訪客2023.01.31
My room was not clean, they were feathers on the floor from the day I checked in until I checked out. The carpet and the wardrobes were smelling so bad I was sneezing the whole night. I had to request toilet paper from the reception because there was none in my room. The wifi was not working at all.
The place was well cleaned. Ambience was tranquil and serene. View from the balcony is beautiful & refreshing. Thilo and Elaine were great however there was no hot water in my suite resulting in me taking an almost cold shower the afternoon I checked in. I was moved to another room the next day but I was really really looking forward to spending my time there in the Suite I booked. Breakfast was disappointing, there was 1 person trying to serve 14 people which was not impressive. I suggest more staff on the floor during Breakfast as it becomes frustrating having to wait for service you already paid for. Will I return? Unfortunately the negatives outweigh the positives.
TTraveldairies.A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall.
The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though.
Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late.
We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets.
Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP.
I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon.
One thing I can say is they don't listen and listening means you respect your business and your clients
I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments.
The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...
訪訪客The team was very welcoming , starting from the security officer at the entrance. He ensured that we felt safe and welcomed.
The reception staff was amazing , very friendly people indeed .
Our room was very neat , and housekeeping team made sure that i remained clean throughout our stay .
KKash2309The resort has good facilities although there is no longer access to the nature reserve. The rooms are dated. Bath tubs seem to be from the 1990s. Furthermore, there are several rules and restriction’s about use of facilities, visitors and room allocation which are subject to management’s discretion. Some rules are enforced by smooth talking security guards who can ‘help you avoid a hefty fine’ for a small service fee. I understand the importance of rules in running a large resort however leaving their enforcement to the discretion of *****s is even more dangerous.
BBuyi LArrived at the place and did not get the room I booked they told me it was taken by other people. Our room had no mirror and no tv, the air-con was not working and it was cold. Checkout is very early 10:00 in the morning which wasn’t easy. Other than that I will give the place a 5:10 great for over night stay and leave in the morning.