伊克諾旅館(Econo Lodge)

Customer service is terrible STAY AWAY FROM THIS PLACE. I came with my 3yr old everything was booked but soon as I get there the security guy at the front desk doesn't even know what's going on . He gave us the wrong key to the wrong room, then he switched our room out with they key he already gave us nd the room was nasty. Looked as if someone just left the room. Even after I booke for that last night the front receptionist was giving me a hard time to get my things out the room. She sent the guest up to room and told one of the housekeeping man that she was calling the police on us after she wouldn't open the room back for us to get our stuff. It was a very bad experience for me and my family. I wouldn't recommend this place for anyone especially for your family. Even after I got my things nd my lyft came my driver was putting my things in the car I realized that I left my food in the fridge for my son so I go up there nd they acted like I didn't have food for my son in there. Not to mention there was another housekeeper that works the lower level didn't want to help us either getting the stuff out the room. Only 1 good worker up there I wish I knew his name he was very more helpful through that stay there. JUST STAY AWAY. BOOK ANYTHING ELSE BUT THIS PLACE SPECIFICALLY I WOULD NEVER AGAIN ❗

Staff extremely rude when i asked to inspect the room prior to paying due to their recent reviews i was told not allowed because no one was able to escort me.... what am I 5years old and need to have my hand held like a todler headed for the Potty???? I gave The gentleman my ID and my girl gave hers Because the room was in her name but my Credit Card had been used to reserve it so after we both had provided our id's the gentleman just looked at us like we were stupid for providing both of our ID's. After experiencing such attitude from the gentleman we informed him we were not going to continue with the rental of the room for the weekend and turned around to leave after walking about 15 ft away from the night check in window i turned around to ask the gentleman would I be charged a cancelation fee And saw that he was mocking us to some other folks nearby in the Front desk area and i said Excuse me are you mocking us and I got a smart alec remark of " Naa not me ". I then asked if I would be charged a cancellation fee for not checking in, And once again got another smart alec comment of well you haven't been charged anything yet I then informed him that I better not get a charged any kind of fees esp... a cancellation fee because his attitude is the reason we chose not to stay at that hotel. He was very rude and extremely unrofessional in my opinion.

El sitio es tranquilo pero mecesita mejor limpieza, el baño tenia cucarachitas.

The place was okay, lots of banging noises , the elevator didn’t work and the next door guest was shouting . For a low budget stay, recommended, I checked out that night

The tv remote didn’t work one lamp missing a bulb also didn’t work no ashtray for my smoking room AC unit was broken

Staff security was unprofessional and confrontational. There was roaches and spiders all throughout the room, but don’t you dare complain. Do that and the staff takes great defense to it and will choose to bayou for it. Delusional staff members and ghetto scenery. Save a little extra and spend your night at the holiday inn next door. Your life will be much at ease and peace. The doors had holes in them, leaving no form of security or privacy for the customers.

The front desk employee was very nice and very informative on what you need. The bad part is that the room was half way clean. Only clean part was the bed, and tub. It had spider webs everywhere and dust all over. The TV barely worked and the heater was extremely loud while not even getting the room hot enough to keep warm.

Went to check in. The security was rude and disrespectful so I felt uncomfortable and asked for a refund. They took my money. Worst hotel ever