阿爾彭酒店(Hotel Alpenruh)

Décevant : service minimum. Hôtel à 15 minutes de la gare mais la route est enneigée donc très difficile avec une valise. En Suisse, sur de nombreux hôtels CFF propose de déposer vos valises. L'hôtel n'a pas proposé ni à l'arrivée ni au départ, une possibilité avec chariot ou petite voiturette comme le propose d'autres hôtels. Le service est minimum peu de conseil sur la randonnée, les activités ni l'offre touristique. Il y a un sauna : la réception ne vous le propose pas ni les possibilités de reservation. Il vous propose le restaurant seulement. Le restaurant est correct, le personnel de service très professionnel et agréable ( le restaurant est mieux que l'hôtel) Dernier point : un bruit de fuite d'eau - j'ai signalé le matin mais la nuit n'était pas agréable ( goutte à goutte par intermittence ) Chambre jolie mais comme beaucoup d'hôtels dans l'Oberland ( chalet en bois - finition peu mieux faire - salle de bain moyenne faible confort et très ancien pas jolie ) - Trop cher pour la qualité - confort et disponibilité.

The staff was as helpful and kind as possible. They were exceedingly friendly. It was helpful that the restaurant was open since I prefer to travel during slightly off peak seasons to avoid crowds. The food at the restaurant was excellent. Since many restaurants in the area were closed I had to eat here numerous times. Each time the food was good and I tried something new every day. The outside balcony had a much better view of the mountains than I expected. It was my first time in the country so I feel like I got lucky with this hotel. The view was so nice I was ok when I just stayed in the hotel. The breakfast was clean and organized. The setting was nice and calm. However, the staff made the hotel great. Everyone had a positive attitude.

The staff was very friendly at the hotel . The hotel was very clean! I was a little put off by how noisy the area was. Construction noise started first thing every morning. My room was located close to the restaurant. A couple of nights, there was so much noise coming from the restaurant ( 2 am), it woke me up. The breakfast buffet was awesome and the lady that tended to the buffet was very friendly! I had a rude experience at the restaurant one evening. I had previously come in the night before without a reservation but the night afterwards was told they were closed unless I had a reservation. At 7 pm ? I counted 9 empty tables. I was not even given a chance to order take away. It was obvious they did not want my business! I walked up the street and found a wonderful place that was willing to serve me and TAKE MY MONEY!

Alles tiptop, aber langsam in die Jahre gekommen. Eine Renovation könnte nicht schaden. Lift, Badezimmer, Essbereich sind vom letzten Jahrtausend. Essen, Lage und Service aber super

We especially appreciated the people who work there at the front desk and in the restaurant. Great breakfast! Don’t like the duvets. When they mention village view, it may mean no view at all. Very convenient place for North Face trail and the cable car from Gimmelwald. Also Schilthorn. It’s all the way through town from the train station.

Staff were super friendly and went above and beyond. The accommodation had good buffet breakfast options. The room was also clean and served our needs for a winter holiday. Can highly recommend!

On a rainy Saturday, check-in time was too late, but the hotel kindly supported me. Despite the rain, it was still a beautiful sight and hotel. It's my second stay at this hotel. I have a plan to stay again next time.

We really enjoyed staying at Hotel Alpenruh! One of the things we liked the best was the customer service - everyone on staff was incredibly kind and courteous. We also really enjoyed their dinner menu - the food was very good! The rooms are comfortable and clean and that VIEW!? I have never experienced anything like it. Staying here is enjoyable as is but nothing can beat having breakfast at that altitude with the mighty summit of the alps almost at your grasp. It was like having breakfast in the clouds or inside a Tolkien novel. An unforgettable experience!

Great location to the Schilthorn gondola…great food and drink and restaurant…beautiful view from balcony…small grocery down the street to get snack or dinner to enjoy in room or in a hike.