章節之家精品酒店(Chapter House Boutique Hotel by the Living Journey Collection)

Très bel hébergement et un personnel très attentionné! Seul bémol, froid dans les chambres à l'automne

We actually stayed here both at the start and end of our holiday. Collected and delivered back to the airport which was very convenient. Staff are excellent and provide great service. Breakfast freshly made, honesty bar, and even the offer of a hot drink before bed. There is turndown every evening, something rarely seen these days. Walking distance to many restaurants and shops in the village. We were only caught out by load shedding once walking back from dinner. All in all a lovely place to stay

Nice traditional hotel. Lovely room with everything you need. Good breakfast and nice pool area. Great location for main town restaurants (2 min walk) and wine tram tickets/station (5-10min walk) Although we enjoyed our stay the staff didn’t interact. Having stayed at another of there hotels the day before in Hermanus where we had exceptional service, we expected the same. It felt like there was never anyone around. No bar area as such, so was difficult to get a drink either by the pool or in the evening. Enjoyed our stay and it worked well for what we needed.

We stayed for 4 nights in March. I would call Chapter House more of a BnB rather than a hotel. It is situated in a quiet street one street back from the Main Street so everything is within walking distance. The breakfast was good and the staff were very helpful and friendly. Our room was in the old part of the building and we had people passing by our one window/door continually so we had to keep the blind down. I would suggest requesting a room in the newer part of the building.

Chapter House Boutique Hotel in Franschoek, lovingly restored and developed by the talented Friedrich and Lorraine Schaefer, of Living Journey Collection - beautiful boutique properties also in Stellenbosch and Cape Town. In fact our first night was so good we decided to stay on for a second night! In so doing we got to experience rooms in both the new development and the original house. Both exude equal charm, character and understated luxury.

Loved the hotel! Great vibe, excellent staff and clean and comfortable rooms. Very conveniently situated close to the town centre, but not too close. There is also a nice swimming pool area to cool off and relax!

There is no doubt that the setting of this hotel is wonderful and the location is perfect: smash in the middle of Franschhoek. The reception room is spectacular, but we have to say that the room, although charming, lacked the style that we expected for this price. The wall sockets were making a zooming noise (which gave an unpleasant feeling) and it was quite hot (the airco was pointing at the bed, so would have made for an uncomfortable nights rest if we would have used it. The ceiling fan didn't work properly and was noisy. The view from the terrace over Franschhoek was very nice though. The stairs leading to the room were very narrow. The breakfast was fair and could have been better for the price (even though the setting, again, was beautiful).

Love this chain of boutique hotels in South Africa, and the chapter house is definitely one of the best from this chain. the hotel has a beautiful design, and the rooms look amazing. service is great - with huge honest bar options and a coffee machine for personal use. the breakfast was really good, with a large selection of cold and hot dishes. really great place to stay in Franschhoek.

I loved our stay at the Chapter House. The staff was incredibly welcoming and service minded. The room and the entire property are impeccably maintained - it looked like we were the first to walk in after a complete renovation: not a single scratch or stain, all beautifully kept. The location is wonderful: within easy walking distance from the main road in Franschhoek, with many places to explore comfortably. Definitely worth a visit when in town!