章節之家精品酒店

La camera era molto bella e spaziosa, pulita, con acqua, frutta, biscotti, caffè a disposizione. Tutto perfettamente in ordine. La colazione ottima con prodotti di qualità di ogni tipo, sia dolce che salato. Servizio impeccabile. Assolutamente soddisfatta!

It was very cold and wet and the rooms were extremely cold. my daughter borrowed one of my jackets and it became wet so she hanged it and it got left behind. Nobody phoned me to tell me something was left behind. When we got home and I asked het for my jacket we realised it stayed behind, I phoned, a gentleman went to check and said he found it and they will keep it until I can send a courier to pick it up. A month went by because August was such a hectic month for us because of several reasons that I asked a courier group to pick it up on Friday 6 September 2024. I phoned the hotel and a lady by the name of Abigail said yes it is there and the group can come and pick it up. Needless to say when the group arrived twice the jacket it gone. My daughter left a charger in Oude Werf Hotel in Stellenbosch I we are not 30 minutes gone when someone phoned Us to say the charger was left behind. Big difference, between two Hotels. I will not recommend Chapter House Boutique Hotel to anybody!!!!