格拉斯哥酒店推介

我們走進的那一刻起,工作人員和服務都是一流的,房間一塵不染,華麗無比,我們的美食美食Wee會回去尋找,因爲美味。

酒店位置是一個安靜的區域，離市中心不遠，去步行街比較方便。服務人員比較熱情，早餐較豐富，品種比較齊全。衛生間洗手台冷熱水龍頭是分開的，不太習慣。總體體驗性價比比較好。

純英式酒店非常喜歡服務也好，11點要退房的，因為飛機時間還早，跟酒店協商延遲退房的，酒店本來説每延遲1小時要收費15鎊，後來這延遲的費用酒店都免掉了值得推薦

我們於9月7日星期六在卡斯特雷卡之家酒店的卡梅隆套房舉辦了一場精彩的派對,慶祝我丈夫的60歲生日。菲奧娜和格里在整個預訂過程中都非常有幫助,並確保一切都完美!場地令人驚歎,自助餐美味可口,音樂太棒了!非常感謝DJ,廚房工作人員和酒吧工作人員。我們的家人和朋友非常恭維!喬,莎拉,詹姆斯和傑米,你做了很棒的工作!我們在啤酒花園和卡里酒吧吃了早晚餐。這些都是用餐的好地方。菜單真的很好,食物很好吃!我們住在Islay套房,週日早上和家人一起享用豐盛的早餐。這是一個完美的結束一個驚人的週末。我們強烈推薦卡斯特雷里豪斯酒店用餐,特別活動和過夜住宿。瑪麗和大衛

房間瀰漫着香菸煙霧,浴室聞起來像最後一個男人poo 我們預訂了早餐,但酒店聲稱我們沒有 - 我總是預訂胸部,實際上確保了房間包括它,因爲我們前一天晚上出去了,也是我採取的原因更高的價格點。也沒有飲食要求選項。我們早上被客房部趕出門外,退房前還剩下一半。沒有人可以像只有一個接待員那樣談論這件事。這意味着如果我們要快速聊天,我們就會推遲其他客戶的入住。我在熱情好客中工作,不想把它放在一個沒有控制我們任何糟糕經歷的人身上。

Good location. The room is not very big. A bit expensive

We had our wedding at the Sherbrooke and what a day it was. From the preparations right up until the day the staff were absolutely amazing. William from the weddings team was an absolute God send. Kept everything running smoothly and was there to make sure the day was perfect. Can't thank him and the staff enough ❤️

Have stayed in multiple Malmaison hotels across the UK, and know what 4 star is about, on this occasion they did not deliver a 4 star experience. A brand which portrays to be a little different and quirky this was just a basic hotel stay for me. For £150 you get a standard room so we requested on check in if any upgrades are available, this was an additional £20 - most importantly we requested a room with a bath to relax - this was possible. So for £170 you do expect a decent room - this just did not cut it. Room although visually your typical Malmaison design it was the basics that just did not deliver - room was not clean with lots of dust, in room fridge although on was broken, walls/skirtings heavily marked, bathroom shave lights & 1 ceiling light broken, however the main thing was the bath plug was just the completely wrong fitting and not functional - how anyone could even attach the wrong plug is beyond belief. After highlighting this with reception and although they did try to resolve the issue, a room move was not possible due to time constraints for attending a concert. Lots of road noise from 7am so did not have a great nights sleep - the hotel must be aware of these road works so to use those rooms is very inconsiderate without letting guests know - especially when they are aware you are visiting for leisure. Despite being offered 2 complimentary cocktails as an apology for the issue with the bath plug the overall stay was really not what I expected. The breakfast was OK, the service at breakfast was really friendly and genuine so thumbs up they really care about the guests. Upon raising the issues on check out the reception team were rather dismissive and really did not care. This maybe explains the overall standard the hotel is aiming to deliver - for me personally I will not return to this hotel as it has really let itself down, for this price bracket you can get more for your money.