The entire place was under construction and only one side door was unlocked the concrete steps to the door had been removed none of the amenities were available. We woke up in the morning with a crew of 6 painters slamming a ladder up to the balcony and spraying paint on the balcony 10 ft from the bed. No privacy. It was 3 am when we arrived from a 6 hr drive in a blizzard. I complained to the hotel they were totally unwilling to refund my money for 2 nights paid in advance because we were there to go to a family funeral. Trip. Com was also unable and or unwilling to refund my money to my card to get another room. The room itself was clean and decent other than the plastic over the windows and 6 painters ladders fumes and a spray rig blasting paint fumes everywhere. They charged me full price for a building that should have been closed altogether inside and outside a complete commercial construction project. I am completely disgusted with trip. Com as well as Marriot Denver Tech center and until I am refunded the money or comped a decent hotel room by both businesses I will never use trip.com or Marriot anywhere ever again.
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匿名用戶
2022年11月25日
They don't even have a microwave and when I asked the front desk they refused to accommodate me.. I wanted a bathtub to relax in but they would not move me smh I'm disappointed at the level of disrespect and lack of customer service they have here.
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Corsb
2023年10月4日
Nice and clean, the receptionist is really accommodating. The breakfast is really good
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CandyColorado
2023年1月1日
Hotel was undergoing renovations but overall I enjoyed my stay. My room didn't have a bathtub but was very nice and clean.
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Kristi
2021年12月9日
Great service. I’ve stayed at this hotel multiple times
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stephane
2023年10月17日
Hôtel aux standards Nord-Américain.
Propre, calme, parfait.
Pas de restaurant, mais une formule bistro avec choix limités.
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kristian
2024年2月18日
Perfec
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Jeffrey
2024年1月13日
Unfortunately, the bed was memory foam matress. Those types of mattresses hurt my back. Everything else was great!
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Swati
2023年11月21日
Neat and clean rooms. Lobby area well kept. Very close to a good selection of restaurants.