凱悦攝政古爾岡酒店(Hyatt Regency Gurgaon)

Sorry to say I’m disappointed with this hotel. The lift doesn’t need to scan card to go up (lack of security) The kettle keeps having yellowish stuffs as shown in the photo. There were only local Indian TV channels, no international channels to watch. When I whatapps asking for water, they took super long to send. Location is bad, very far from most places even the nearest bigger malls are about 45-60min away. The only good thing was the food were tasty.

Hotel was good to stay, hospitality was not that good, staff was not available at time. Food was good. Overall amazing stay.

Hotel is very neat & clean, Breakfast buffet was amazing Its just bit toward the end of Gorgon which takes extra hour to travel.

Hotel is far from town..breakfast is good..rooms are good size and comfortable

Toilet was dirty when I checked in. What else can we say?

Excellent staffs and service Will be back in Delhi

Too south from the city center, but services inside are decent.

All staff are friendly

Worst 5 star hotel we ever stayed. No hygiene standards. Food on floor in restaurant - not even cleaned after 1 day; housekeeping using mouth saliva to open sheets, putting bedsheets on their heads, rooms really run down, property run down, menu's old and stinking , the whole hotel stinks. No service orientation. From restaurant Mayank is a disaster, he made us get up from the breakfast section saying table is reserved when there was no sign - and no one even came by the time we ended, asked him for salt (since table salt was empty) - he went to his section and was seen asking somebody else to give since he told us that we were not sitting in his section! Rahul was nice from restaurant. In room dining - we asked someone to get mouth freshner - the guy asked our room number and never bothered to came back. I think it is just a 3 star business hotel and no - where close to a 5 star or a hotel suitable for families. We will never come back to this hotel.