設有健身室的布蘭森酒店

我對酒店很滿意。這是一個不錯的住宿地點。我唯一的問題是,我預訂了流動房間,但當我們到達酒店時,我們沒有流動房間。他們說通過第三方預訂,你並不總是得到你預訂的東西,對此我很失望。

位置好,服務很好

We loved our stay! The hotel was beautiful and we were so close to everything that we did! My daughter (she’s 4) had a blast in the pool and on the playground, and our older daughter and son-in-law and their 2yo twin boys also had a wonderful time. We’ll definitely be coming back!

地理位置很好 在中心地段旁邊是集中的各種劇場. 酒店環境也很不錯 但是有個黑人女前台態度很不好. 對我説話特別不禮貌. 給我感受很好差. 其他的客服人員都很好

Finding and getting into the motel is fairly easy as it is on Hwy 76. The main lobby is very clean and welcoming as are the staff. I did note that they had a No vacancy sign taped to the door, so that let me know they were a popular spot on the *****. We got there a little early, and there wasnt a guarantee that our room would be ready but the lady was very nice and was able to get us in without an issue. Process was quick and easy and we were assigned room 1121, ground floor, furthest away from the main road, on the backside of the building. We parked, used the key easily (just tap and go), and walked in. The smell made it obvious to us that there had been a major flood or leak because it reeked of attempts to cover the smell of mold and mildew. We could see water damage everywhere and even the sheets on the bed were damp due to excessive moisture in the air. We have worked restoration from flooding and could distinctly smell something reminiscent of an ozone machine. The air unit was black and broken in pieces, but it still worked, for which we were grateful. The carpets were dirty and in a serious need to be cleaned although by the door had the worst of it. The silicone in the bathroom is seriously moldy and, at best, needs to be replaced and at worst scrubbed with a mildew cleaner like Lysol mold and mildew. The in room fridge had serious condensation on the inside so we figured that it had been giving them issues. It wasn't until the next morning that we noticed the patch job in the ceiling over by the door that it occurred to us that that is the bathroom of the floor above us and that there was a major leak that way. Overall, I have paid less for better rooms and if there had been an option, I would have asked for a different room. If not for the fact that we knew we would not be getting a refund, we probably would have left and went somewhere else. The staff were wonderful to interact with, but the room itself was not worth the visit. Its a flip coin or maybe a desperate act that will get us to book there again. Oh! Major gap in the door and the glass in the window to the room was cracked! Shower head was gross and growing stuff too.