設有水療的箱根熱門酒店

箱根這個地方，人都逐漸去東京發展了，晚上經營的飯館不多，景點也分散，特種兵也不符合來箱根的初衷。因此個人感覺，酒店比的正是“一泊二食”的享受。 食：早餐在旅遊/商務五星酒店水準之上，海鮮刺身飯無限供應，炸豬排的肉質特選雙層五花肉，🦀️腿無限炫，起泡香檳🍾️隨便喝，晚餐衹能説看出來努力了。 泊：房間帶泡池，公共浴池5:00-23:00，男女分層，每天switch，户外泡池精巧。被子很軟，和服👘式樣屬於好看的人穿就好看，不好看也不能怪衣服。 服務：態度真誠，接待滿客的運轉能力有待提升，但沒遇到冷漠的情況。 位置：M/S/J線停靠點“天悠”站，下車就是酒店。但建議拖家帶口的至少包車進出箱根。山裡不能打車，巴士在路線和準時方面運營能力不足，需要信念感。 其他：樓下有bar，大堂有古典樂表演，今年是七週年，還可以免費去隔壁箱根小湧園酒店泡。

箱根湯本駅から旅館組合のシャトルバスで10分位の場所です。歩いても12分とのこと。 とても大きな旅館で、裏庭に有名な滝が2つあり、フォトスポットとなります。カルガモなども飼っていました。 日帰り温泉、万葉の湯を経営する会社が運営しているためか、館内にはスリッパがなく、素足かソックスで歩きまわります。 ツインの洋室に宿泊しましたが、元々の和室を改修したためか、ビジネスホテルのような佇まいです。でも、食事やお風呂が充実しているので、全く問題はありません。 朝夕ともビュッフェ形式の食事で、種類も豊富です。お勧めはシャフがその場で作ってくれる料理です。 お風呂は女性が6階、男性が7階で、露天風呂はとても広く気持ち良かったです。

Hotel Hakone Suimeisou is a perfect blend of old tradition and modern Japan. This hotel provides an excellent experience of Japanese hospitality. It is in the most convenient location and serves as a take-off point to the rest of the Hakone region. The Hakone Yumoto Station is only a few minutes walk and there are so many places to eat and shop within the area. The hotel is designed as a traditional Ryokan inn and provides traditional Japanese hospitality with rooms that are clean and well-designed. Make sure to experience the full service by availing of the breakfast and dinner service in your rooms. There are bountiful seafood dishes that are provided for each meal. Take advantage as well of the onsen (natural hot spring) facilities. There are touches of modern amenities in the hotel to make you feel comfortable. I commend the staff for their excellent service and will definitely come back in the future.

在日本的首次投訴就是在這家 早餐服務員相澤女士 雷點1️⃣可選擇情況下拒絕座位要求 這家餐廳基本都是窗邊的位置，結果這位相澤把我們帶位到中間位置 我們剛坐下看到窗邊有空位提出想換位置後被嚴詞拒絕，在我堅持下她不情願地同意了。 雷點2️⃣服務員大爺對着我們發脾氣 在經過換位溝通後，這位相澤大爺回到我們原本的位置，我以為幫我們拿水，結果她把菜單超用力甩在桌上，我和我媽當場都被嚇到了，感覺把一天的起床氣全發我們身上 雷點3️⃣咖啡壺補充等了十分鐘 這家餐廳要喝門口的咖啡壺需要付款500日元，但如果是帶走的話才是免費（不懂這個邏輯） 我離開餐廳時倒咖啡發現沒有了，找這位相澤幫忙添置。 她的第一反應竟然是不相信🤨説咖啡就在裏面。在我堅持下她不情願打開咖啡壺發現真的沒有了，然後把咖啡壺拿走了 然後再也沒有拿回來… 我在等了十分鐘之後問了一聲好了嗎？她回答我“I'm busy，wait” 這時候我再也憋不住了，直接説了我不要了，直接去前台投訴 投訴結果是：兩日份的mini bar送給我們 不過要説的，除此之外遇到的服務員都很不錯，特別是廣瀬小姐姐，雖然衹是實習生，但給我們提供了非常多的幫助，主動幫我們拍照，畫路線圖，誇我的蠟筆小新手機殼，非常友善且具有服務精神！每次看到她一個女生提好幾個箱子，特別贊歎！

我們得到的寬敞房間令人愉快,有一個封閉的陽台,俯鬱鬱蔥蔥的綠色山谷。寬敞的浴室。乾淨的房間。優秀的現場溫泉 - 享受體驗。可愛的用餐區和壽司餐廳。從小田原新幹線站免費接送(45分鐘車程到酒店)。酒店提供免費送機和當地火車站的接送,因此您可以舒適地乘坐纜車到阿什湖。強烈推薦纜車,橫跨阿什湖的船和箱根的露天博物館。

酒店位置偏遠環境清靜，有2X車位。房間整潔，雙床房空間都大。溫泉設施用隔離的酒店，有5個露天溫泉池，地方很大，可以從3樓天橋行過去。有遊戲機室、漫畫室、電動按摩椅提供。1泊2食：晚餐非常豐富不過早餐就太簡單了。住兩晚嘅晚餐都不同，非常好。性價比高。

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

This hotel is a bit hard to reach by public transport. There is a bus that stops closeby, but there is also a train, however, after that you have to walk for 20 minutes and the road can be quite steep in some parts. In the vicinity, there are some convenience stores and restaurants. The town of Hakone is beautiful and located close to mount Fuji. We had a lovely ryokan-style suite with twin beds. Everything was very clean and comfortable, including the pillows. Breakfast is buffet-style and offers both European and Asian food. There are both a public onsen and a private one. Staff is very friendly and speaks English very well.

We spent one night in the Kaede room and really enjoyed our stay. We took a taxi from Odawara station, which was around ¥3100. After arriving at the ryokan, we were greeted by their staff and escorted to our room. Our room had a private onsen and we also reserved one of private onsens as well. I booked a massage after the kaiseki dinner, which was so relaxing. Everything about our stay was amazing. It was as just the rest and relaxation we needed due to all the walking we had done already on our trip. The only negative was the construction outside our room. It wasn’t going on while we were in our room but the staff mentioned they’re extending the ryokan to include a restaurant so just double check before booking to ensure you won’t have an obstructed view or issues with construction noise if you’re there for more than a night. If you’re in the onsen in the Kaede room, you won’t notice the construction until you’re at the sliding doors looking out. Our attendant was super helpful, nice and spoke fluent English (I can’t spell his name correctly). He made us feel at ease and ensured all our needs were met. He even helped arrange a taxi to pick us up to take us back to the station the next day. We really enjoyed our stay and wish we had spent at least two nights instead of one.

確實得到了其中一間有私人溫泉的房間,比較滿意,整體房間讓我想起了一間1臥室1.5衛浴小鎮的房子,樓上需要房間的特大牀挺舒服的。房間裝修簡約典雅很棒,洗澡可以直接進入私人日式旅館,客廳有竹子的美妙景色,植被的景色和河的聲音太平靜了。唯一值得一提的“負面”評論是客廳只容納傳統的日本牀墊,所以誰入住樓下,體驗就比較次優。食物精心設計。所有口味與每門課程完美和諧。晚餐有大約7個精彩的課程。早餐同樣精緻美味。優秀的客戶服務。Al工作人員很細心地滿足我們的需求。工作人員提供基本的交通到當地車站和露天博物館,這是快速必須做的活動。這將是我對日式旅館的黃金標準。這個地方的服務,美學,食物都很棒。每晚收費很貴。然而,它值得每一日元。