Pho Linh Temple附近的河內酒店

酒店各方面都不錯，但是離河內市中心有段距離，我們從酒店出發去嘉林車站用grab大約花了200.000，然後很難叫到車。其他方面都不錯，卧室的大床1.8m，不算很大。另一個房間是兩個單人床。 酒店服務人員比較熱情，還幫忙叫車。酒店的叫餐服務性價比很高。味道也不錯。酒店離西湖很近，可以去逛逛。

One of the greatest serviced apartment I've ever visited. The one-bedroom apartment is spacious and nicely maintained. The kitchen is completely new, and room service will even take care of the dishes. The restaurant and the breakfast are both excellent. There's a huge, brand-new gym. The location is West Lake, which is located away from Hanoi's noise and smog.

若想要遊覽河內，天堂花園西湖將會是一個不錯的的住宿之選。包括Pho Linh Temple、Professional Computer Care & IT Services （ProCare Hanoi）和Work Room Four都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括Hanoi International Fellowship、Cyclo Cooking Class和Ca Phe Ve Lo，旅客可以將行程安排的更加緊湊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，附近Hanoi Food Culture（東南亞菜）的Grill Fish With Dill、紅豆餐廳（亞洲菜）的椰汁牛肉和Chopsticks Hanoi（東南亞菜）的烤肉米粉或許能勾起您的食慾。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。

It’s a wonderful stylish new hotel, the service is very good and the people are very friendly and welcoming and supportive. Breakfast was very delicious. It’s very quiet which is perfect when coming back from noisy Old town. And the view over the lake is beautiful. Unfortunately it was too cold, so we couldn’t enjoy the amazing pool and terrace. We would choose it for sure again if we will come back to Hanoi and can highly recommend it.

早餐是套餐，沒有自助餐，也沒有粥，有個7-8樣選擇，有漢堡，三明治，麪，炒飯等等。比較歐美化。午餐晚餐選擇品種不多。有泳池但沒有游泳過。鑰匙是擰的。前台服務很不錯，帥哥美女都養眼。

We really enjoyed staying here. We originally booked another hotel but due to the noise and other issues we had to change it and we’re very glad we chose Fraser Suites. It is located in very convenient location. Supermarkets are in the same building complex, there are numerous coffee shops, bars and restaurants nearby and Old quarter and other tourist sites are quick taxi ride away. There is also a free comfortable shuttle service which we used couple of times. The room was modern, spacious and quiet. We slept really good in a big comfortable king bed. We enjoyed cooking a lot in well equipped kitchen and the washing machine was very useful for our longterm stay. We used a sky lounge on the top floor couple of times. Very nice views and great cocktails!! Due to the weather the infinity pool was not open but it must be really nice when it is warm out. The best part was the very friendly and helpful staff. The receptionists, cleaning stuff, the shuttle drivers, bartenders and waiters, they made our stay very special. We would definitely come back and highly recommend it!

我們在附近的一家酒店度過了一個不太愉快的夜晚之後,就搬到了這家酒店。如果你想靠近湖邊或與大使館有業務,位置是理想的。湖邊步行30秒,使館步行10分鐘左右。離酒店不遠就有一家很大的雜貨店(VinMart),房間有大面積的休息區,辦公桌,全套廚房,有家用大小的冰箱/冰箱,牀和枕頭都很舒服。牀位區可以與休息區隔開,關閉落地窗簾--當你的旅行夥伴想早起上班時(打開所有的燈)很方便。浴室包括一個全尺寸浴缸和日式廁所(即加熱座椅和帶多種選擇的坐浴盆)。我們在大流行期間就在那裏,所以入住率很低。他們不是提供自助早餐,而是提供菜單,菜單中包括從西方標準到越南標準的各種選擇。在屋頂餐廳的晚上,一羣當地年輕人在“夢幻”的環境中自拍自拍。值得一飲一飲,欣賞美麗的湖景和觀看的人。工作人員很棒,食物很好,迷你吧的價格完全合理。包括咖啡、茶、飲用水和豐盛的早餐。如果這個位置適合您在河內遊玩時的需求,我無法推薦它更高。

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

1.酒店還不錯，適合旅遊和出差。 2.距離景點也不是很遠，但是附近沒啥便利店，距離比較遠。買水果的地方距離也比較遠。門口水果店的水果太貴了，別問我怎麼知道的。😂😂 3.周邊吃飯比較單一，到處都是河粉，但是味道不是特好好吃，但是可以定外賣。 以下圖片的食物，味道還不錯。