河內Vietnamese Craft - Guild附近酒店

酒店位置很好，離還劍湖挺近，前台服務熱情，對國人很友好，阿英小姐中文説得非常好，我入住酒店適逢酒店升級改造中沒有我訂的房型，免費給我升級了房型，很不錯，住了2天又延期了1天

之前去胡志明住的就是這種帶廚房的酒店公寓，感覺帶娃出遊很方便，房間大，可以到超市採購回來自己做了吃。所以這次到河內又訂了這種酒店公寓，兩間卧室兩個衞生間還有客廳，住的很寬敞。應該是日本投資管理的酒店，雖然有些年代了但保養維護的不錯。景點也都在周邊兩千米以內，每天city walk很方便，就是附近沒什麼大超市。酒店的餐廳越南河粉也很不錯，如果怕路邊攤不衞生的朋友可以在酒店裡吃，價格比路邊攤貴一些但也能接受。

第一眼見到它， 就認定它是我的夢中情店， 這次有機會來越南， 首站便直奔河內， 真的是為它策劃了一旅行。 河內嘉佩樂是嘉佩樂的第8家酒店， 也是我打卡的第二家Bill Bensley設計的酒店。 Bill Bensley結合整個街區的風格， 以“歌劇盛世”為靈感， 描繪出藝術戲劇的效果。 Xin chào！ 剛進門就有專人熱情招呼， 引領到大堂的沙發落座。 一層公共空間沒有多大， 轉角是開放式酒吧， 猩紅的幕布與翠綠的植株圍成怪誕而夢幻的秀場。 大堂部分他們叫做“起居室”， 在這裏全天無限量免費供應各類水酒及水果小食， 下午3點到4點還有蛋糕可以提供。 穿過前台， 來到眾神託起的金碧輝煌的電梯廳， 一不留神差點沒注意到電梯的方向。 酒店共有47套典雅客房， 每個樓層都有藝術家、設計師、音樂家等各自主題， 甚至每間客房都有對應主題的大師和不同風格的戲劇場景。 這次入住有幸被升級到了嘉佩樂套房， 酒店訊息上寫着83㎡， 但因為空間大面積巧妙運用了鏡子， 顯得房間非常的大。 房間內無酒精飲料全都免費， 客房迷你吧每天補充一次。 千萬不要小看了嘉佩樂裏的任何東西， 都不是普通產品， 一包小小的薯片都是來自西班牙的el Valle， 巧克力是越南非常有名的手工巧克力品牌Marou， 還有越南本土堅果品牌NX， 瓶蓋也被扣上印有嘉佩樂logo的木頭蓋。 説起這個， 嘉佩樂真是酒店界的乾隆， 肉眼所見的東西基本上都有他的logo。 河內嘉佩樂還有早餐不得不提， 單點加自助， 請一定要仔細看菜單， 非常多值得嘗試的菜品。 早餐就能豪橫的無限點生蠔還有誰？ 牛排不也得試一試？ 在地的河粉也不輸外面小攤， 總之每一樣都值得嘗試， 早上8點就來吃早餐的我們硬是待到了11點結束。 離開酒店時突然感歎此行的短暫。 DIVA送我出門：“看得出來您已經愛上了這裏” “沒錯。我已淪為Bill Bensley的教徒”  “再飲一杯吧，期待您回到這裏”。

五星級酒店，服務和設施都很棒，但不主動提供拖鞋牙刷刮鬍刀這些物品，要提前説一下。辦理入住時給了一杯蘋果汁，很好喝。後面來越南還會來住。

我玩得很開心。我不能說任何負面的話。這個地方的一切都超出了我們的預期，工作人員也非常棒。我得到了很多資訊和幫助，尤其是從 LY 那裡，她在一切方面都很棒

酒店的位置很好，但因為建成太久遠，整體設施都比較陳舊了。尤其是空調，感覺製冷很緩慢而且效果一般啊。 前台和客房服務人員的英語很流利，態度也好，為客人的服務很周到。 自助早餐不錯，住了兩天，兩天的菜品都不一樣，非常可口。客房叫餐服務的送餐也很快，但發現同樣的餐食價格比直接去樓下餐廳要便宜不少，有點不理解。

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

當我第一次去河內時，我可以說這是我住過的最好的公寓。 公寓非常乾淨、漂亮、舒適。 從公寓看出去的景色非常美麗。 現代家具和便利設施。 特別是主人非常熱情、熱情。 我一定會再回來的。

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

這是我第二次到河內，第一次住的萬豪酒店，這次嘗試住72地標洲際，河內有兩家洲際，一家西湖洲際在湖邊但太老了，選擇了72洲際。 🉑 1.首先酒店位置不錯，比較中心。 2.酒店公區不錯，層高很高，不壓抑。 3.房間佈局合理，乾濕分離，但是床沒有萬豪的大，萬豪是1.4米雙床。 4.最想説的是洲際的早餐太好了，品種豐富品質也高，詳見下圖，每天早上吃了中午都不餓，還有新鮮椰汁，推薦椰汁和甘蔗柑橘汁。還有各種韓國方便麪，特別勁道。 接下來要吐槽的： 這次我入住的房間是6403房，進門後有股味道，入住後發現吹風筒插座用不了，衹能去寫字枱插座吹，沒有鏡子很不方便，忍了。 晚上睡覺時發現左邊床頭枱燈燈光不能完全關閉，和開了夜燈一樣，忍了。 第二天晚上，睡覺一半醒來房間入門過道的燈自己亮了……打電話前台安排了工作人員，重點吐槽這個，工作人員未到之前房間電話就響了，説工作人員到了讓開門，打開門一看並沒有人。過一會兒有人敲門，人來了，一進門就把房間的燈打開，大半夜我的孩子都還在睡覺，他進來問都沒問就開了燈，我制止了他，接着就在我房間給酒店其他人打電話，很大聲，被我趕出去了，我衹能叫值班經理趕過來，值班經理態度很好是位女士，我和她反饋了房間的一系列問題，我們説到吹風機的事，維修工作人員跑去打開衣櫃門弄了半天，原本插着沒反應的吹風機突然響了……此刻我的心情真的很無語，想罵人。好在值班經理已經提前準備好隔壁房間的房卡，及時給我換了房，換的房間空氣很好，沒有異味。 總體好評吧，希望房間維護要更好，服務更注重細節。