普瑞米爾海爾酒店(Premier Inn Hayle)

Receptionist had attitude from checking in and out and during visit, very patronising so she knew exactly what she was saying to me which I have now addressed to the premier inn establishment. This behaviour is unacceptable and I will not tolerate. She works in hospitality and needs to live to those expectations otherwise needs to move on.

I haven’t used Premier Inns for years and always been an advocate of the brand. But this last couple of months I’ve been using the ones in Cornwall. They’re awful, as far as very dated compared to others. And a tip; take a pair of grips to remove the stupid water saving tap fittings that spray water over the bathroom as opposed to in the sink like a normal tap. It’s as if some woke teenagers have started working at Premier Inn with an ambition to tick all the eco-boxes, by putting stupid adapters on the taps to stop people from using the water, cutting the bulbs above the mirrors in the bathrooms and cutting back wherever possible to make Premier Inn’s almost at the reduced level of a Travel Lodge. Very disappointed.

Great hotel, very friendly staff! Management is 5* a lovely stay would definately recommend to anyone! Beds are very comfy and rooms are overall nice and cosy, lovely location and always very clean! Cannot recommend the staff enough, always happy to help with a smile.

Lovely hotel with great staff, brilliant reception staff. Phoebe and Hayden were very helpful and made sure I had a good stay

picked for location and on recommendation of friends who has stayed in the chain on a number of occasions. Very disappointed at the 2nd floor room accessible only by stairs, no guest laundry, heating that turned off at 21deg turned on spasmodically when reset, very deep bath difficult to get into to shower. Attached restaurant needs a big steam clean, crocery, cultlery, tables the lot. on the plus side the bed was very comfortable, wifi ok and parking free.

Good location and was convenient to shops and attractions that I wanted to go to. Only a short drive from the beach. The hotel was tidy and Phoebe the receptionist was very helpful. The premier inn restaurant was okay, but a bit average overall a good stay.

Last minute booking for work. Arrived and welcomed by Hayden who was welcoming and polite even for 1030pm he was quick efficient to allow me to get to my room after traveling for nearly 5 hours. Room was clean a little dated but overall great night sleep. Didn’t use any on site restaurant as way later arrival and away at 6 o start a busy days work.

The premier inn is over a mile of flat ground from the train station but is served by a fairly regular bus (the Tinner line). Nice touch that they offered other types of teabags in reception (eg Earl grey). There's a mcdonalds nearby door if you do not have time for the restaurant that is next door that also serves the travelodge over the other side of the road. I was recommended to book in advance for a taxi, which worked. The room had been modernised with better storage / shelving.

Hotel staff were brilliant…(Hayden&Paul(?) ) Hotel was warm & clean… Love the water saving taps- brilliant idea😁 Great value for money- booked 10 weeks in advance Plenty of Free Parking - close to A30 but couldn’t hear the traffic Will definitely stay again