港灣之家酒店的評價

Hotel is centrally situated amidst shopping and eating streets. It is also a 3 min walk to the water front and boardwalk. Staff are good. However, amenities are only soap, shampoo and lotion. No showercap, bedroom slippers, robes, etc. Breakfast is simple but good.

給我們安排的是副樓，副樓不在酒店內，在過馬路之後的另外一個商業街樓上！下雨天吃個早飯都要打傘過馬路，超級不方便。房間裏有一股味道，感覺就是陳舊不通風的味道，打開窗會有海腥味… 到酒店大概8:50，附近餐廳9點會官廚房的情況下，這個酒店前台騙我們説他們前台9:30要下班，所以讓我們先check in，導致我們最後啥都吃不到，衹能大半夜開好幾公里去買麥當勞 第二天早上找經理投訴，整體感覺經理就是偏袒着員工，在明知道昨天員工撒謊的情況下，就是説一下會教育的；能明顯感受到主要服務對象是白人，以及他們對中貴人亞裔態度的差異，整個酒店就我們一間中國客人；然後我們的爭執被經過的白人關注，酒店經理才答應讓員工給我們道歉（拍了一下最後個不負責任的經理名牌）

Harbour House was a lovely set up and perfect location. Loved it!

Superb location , sea views

Sehr schönes Hotel, super Service. Freundliches Personal! Gute Informationen betreffend Hermanus! Sehr zu empfehlen!! Würden sofort wieder kommen!

Excellent

Eines der besten Hotels auf unserer Reise! Aber auch eines der teuersten...Das Geld hat sich gelohnt. Begrüßt wurden wir mit einem Welcome Drink. Der Ausblick vom Garten und Pool auf die Bucht ist der Hammer. Dort kann man auch jeden Morgen bei gutem Wetter das Frühstück genießen. Dieses besteht aus einem Buffet und einer Eierspeise aus der Karte. Wir haben auch den kostenlosen Afternoon Tea mit Scones probiert. Der Pool ist super! Liegen sind immer welche frei. Sehr nettes Personal, das Zimmer wird jeden Abend für die Nacht vorbereitet. Wir hatten den Romantic Room Nr. 7 mit Hot Tub. Das wahrscheinlich beste Zimmer des Hotels. Jeden Abend im eigenen Hot Tub die Aussicht genießen, das war wirklich toll. Man kann dem Personal bescheid geben, ihn anzuheizen, es aber auch selbst tun. Das Zimmer an sich war riesig, modern und sauber. Übrigens kann man wirklich Wale vom Balkon bzw. Pool/Garten aus sehen. Sehr gut ist auch, dass die kleine City mit mehreren Restaurants direkt gegenüber des Hotels ist. Parkplätze gibt es kostenlos direkt vorm Hotel oder im Hinterhof. Schade, dass wir nur drei Nächte hier waren!

我們目前住在Harbour House，才住了幾個小時，體驗就很糟糕。電梯壞了，噪音很大，我們進了房間幾分鐘就意識到電梯噪音太大，根本睡不著。聯繫前台後，他們顯然知道噪音問題。起初他們不願意幫我們換房間，說是房間滿了，我們堅持要換。可惜的是，經理態度很防禦，不友好，也不樂於助人。她試著把問題解釋成是我們自己選的這個房間。

Stayed here for 2 nights on our garden route tour. Staff very attentive , location great. Room was nice and big Breakfast was lovely, lots to choose from - recommend the omelette! Only con was the rooms were quite noisy. You could hear your neighbours talking / moving furniture which wasn’t too bad as don’t think it was busy but can imagine this being a pain in summer at full occupancy

我非常喜歡這家酒店。原因在於──價格不貴，房間漂亮，位於市中心。員工非常友好，飯店很棒。我之前住過赫曼努斯的另一家主飯店，但我覺得價格太高了。這家飯店非常適合住一兩晚。

My husband and I booked a long weekend away in Hermanus to relax and decided to stay at Harbour House Hotel. It was an excellent choice. The staff are super friendly and helpful, we even had a nice massage at their salon. The breakfast was great every morning and the room was better than I expected. Will definitely book with them again.

Great Hotel would def recommend to anyone wanting a perfect location to walk and explore the beauty of Hermanus this hotel is for you. Our room was perfect with the best view in Hermanus. Restaurants were walking distance and all the little shops close by for shopping. Book today you will not be disappointed

This was our third stay at Harbour House. Previously we have stayed in the apartments at Harbour Square which are amazing but this time was just for one night so we decided to try the main hotel with a hot tub room. It was luxurious. Great location, great value, easy walking distance to restaurants and bars. It was too cold to use the pool this time (winter) but the weather was good so the hot tub was just right. We arrived early knowing the room wouldn't be available and headed off out to explore. They rang us to let us know when the room was ready (a good hour and a half before we expected). Brilliant service.

We were very happy with our room and services during our stay in May 2025. Hotel is situated on the beach front with amazing sea views and very central to all restaurants. VNL assisted us with our booking and was very helpful. We loved the hotel as it is pet friendly and was our 3rd visit. The hotel is old but very well kept and clean inside and outside. Will return again.