赫恩登雷斯頓萬豪SpringHill酒店

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Good care of hosts and clean environment

Wifi connectivity was very bad in my room, even though my room was on the first floor and close to the front desk. Upon checkout it was alarming to hear one of the employees, it looked like a manager by how she was dressed, arguing with an old lady in a wheel chair. The manager was saying how she was uncomfortable offering her transport. It was disconcerting that an elderly person was being treated poorly. I also overheard another guest complaining to the front desk representative about a problem, and he thought the hotel staff needed more training. Given these issues this hotel will not be my selection preference in the future.