If you and your family want to stay in a clean room , do not book at this hotel. I am currently staying at the hotel, and have stayed in 3 different rooms. All badly cleaned and worn out!! It is obvious that housekeeping cleans the rooms only one time at checkout, and they are not supervised. Thus Management does not check the rooms for cleanliness prior to attributing the rooms to guests. Back to my experience. We are new in town, and have booked this hotel only because of its affordability. The first room was very old and dirty, room 221. The furniture was full of cat hair, the bathtub had soap scum as if someone had finished taking a shower, and the carpet in the closed smelled like urine. We stayed in this room only one night. The next day they moved us to another room because the toilet was overflowing. It happened over Memorial day weekend, and maintenance was not around to fix it. So, we were moved to room 222, the bathroom was not well cleaned, we went to Target and got cleaning supplies. I extended my reservation, and asked for a room with two full beds. Yesterday, they gave us room 231. As soon as I entered I noticed that the room had not been cleaned. The floors had no carpet , and had not been swept, there fingerprints all over microwave and counters. Bathroom was dirty with cracks on top of the bathroom closet. I refused to stay in this room, and now they gave us room 234. The microwave has burned stays, I sprayed the entire room with Lysol. At night , I could not sleep because I kept on being bitten. I had to spray bug repellent on my sheets. The brown curtains that cover the closet are clearly dirty, with blood stains on the back. My daughter keeps on saying ” Momy somebody died in here! ”. She likes to hide in the closet and I had to tell her not to because it is too disgusting and horrific!! At this point we already paid for 14 days. We booked directly with the hotel. If we could get our money back right away we would go to another hotel, because there are no clean rooms here. The only good thing about this hotel is it's location. Do not belive the good reviews.
滿意
103 評價