設有水療的霍利熱門酒店

酒店服務設施完善，近機場，很方便容易在附近巴士站搭車前往機場！房間亦很大，浴室也很整潔，是一個非常不錯的選擇！

很抱歉，我也很想給好評。老舊了，確實地理位置很方便很不錯，也很貴。早餐每天一樣，連續吃了4個早上都是一樣。設施好舊好舊，跟國內如家一樣的環境，甚至有些如家都比不上。

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

通過假日額外預訂這家酒店,因爲我們需要一個靠近機場的地方來停車,並在我們早早的飛往西班牙的航班上過夜。歡迎抵達頭等艙。一切都解釋清楚,微笑。我們要求清晨打電話,並按時進行。當我們試圖趕上班車時,有點匆忙離開,但工作人員再次非常迅速地處理了一切,使我們能夠趕上班車。我們假期結束後回到酒店,再次接待的工作人員非常非常高效,禮貌和信息豐富。房間很可愛,乾淨,有我們需要的一切。我們一定會回來的。完美的住宿!謝謝。

Booked here as had an early morning flight from Gatwick. The room was small but fine. It was on the ground floor and next to the main road so was some noise outside the room and quite cold (though I could heat the room up). Also noted that the hangers were too high up for me to use. Having said that I did sleep well and I enjoyed my vegetable soup. I also appreciated there being a shuttle to take me to the airport. 😀

房間地板是木製的，隔音一般，但我帶耳塞睡覺，不影響；早餐簡單，不過前台先生很熱情，每天打招呼問候，有問必答；出去走三分鐘就有幾家餐廳，五六分鐘有超市；去機場出門右拐四分鐘有公交車站，坐十來分鐘到蓋特維克機場，很方便。

房間在頂層，但是通風比較吵（沒有窗戶的房間）

幾周前,我真的不認爲自己是酒店勢利小人,在旅行之前我就像“如果它有一張牀,一個廁所和一個門鎖,那麼它就會爲我做的”很好...我需要重新評估這個說法。首先,這裏的員工很好,很熱情,房間很乾淨,而且在一個相當不錯的區域。但是...*深呼吸*房間都暗暗的陳舊,如果你半夜把我吵醒,說“你及時回到了mid-80s”,我大概會相信你基於周圍的環境,而不是說這太重要了,但是還有更多...淋浴的排水管沒有...排水管?所以洗澡的時候有一大池水,雖然沒有溢出,因爲淋浴噴頭提供這麼少的水,要花幾個小時才能下水。洗手皁被沖水了好多次,當我到那裏時,它只是普通的舊水,沐浴露也是如此。浴室裏的氣味很糟糕,也和我無關。牆壁太薄了,我能聽到隔壁房間的人上廁所的聲音,能辨別出他在電話交談中所說的確切的話。電視壞了。牀頭燈的開關壞了。牆壁損壞了。有些地方,已經收到一些零碎的拼湊物,這不是問題,但是他們後來不麻煩在補丁上畫,所以牆上有巨大的碎片,地毯在某個時候有一些水損壞(可能是前面提到的淋浴盤問題),臥室裏有一個巨大的污點。我肯定我發現了很多問題,但我認爲最好不要提到他們,你得到了我確信的要點。就目前而言, Gatwick 總理酒店的價格是94英鎊,我爲此支付的價格是70英鎊,事後看來,我將支付額外的24英鎊,而不是呆在那裏。我是第一次單獨旅行的,老實說,我非常擔心在這家酒店的基礎上出現的情況,如果我付了額外的錢呆在總理的旅館裏,我的旅行就會變得更快樂。總結一下,如果你是那種認爲“20英鎊是20英鎊的人,我只需要一張牀和一個廁所,我不在乎質量”....只要多付20英鎊...相信我。工作人員很可愛,公平乾淨,確實符合它的目的,但這是我能說的最好的事情,不幸的是。

We had our vow renewal reception here for the most part it was amazing the history the rooms ect but was disappointed with staff and a few other issues Francesca was amazing but some of the other staff were rude to a few of our guests, the tables was not set out like we agreed when i spoke to the manager he said he was doing it his way. To many tables left were the disco was, we had exclusive half hire which means our guest’s only should be in the manor but when some older guests went to sit round the fire to chat there was another couple there that wasn’t with us so our guests couldn’t sit round the open fire . Also oneof the rooms included was full of chairs the receptionist was good and had them moved to another room but this took a while because her paperwork said it wasn’t included but our paperwork said it was . We was told at 12 all non staying guests were to leave , and the bar would remain open for our guests staying as long as we wanted but they called last orders at 11:30 and that was it ,it stayed closed so we couldn’t even order a soft drink or packet of crisps when a few of the guests were hungry and thirsty.

我們住了好幾次了 - 總是熱情的歡迎,非常好的早餐,乾淨的設施等。位置很理想 - 離LGW約5分鐘。在Ye Olde 6 bells村有一個酒吧的寶石 - 5分鐘的步行,穿過教堂院子。在繁忙的用餐時間提前預訂。民宿位於繁忙的馬路上,而且先到先得的停車場--我們從未遇到過停車的問題,因爲我們總是設法停車。他們也會停車,有一次他們做了去機場的班車--現在你可以預訂出租車了。我們這次在機場停車,因爲它也一樣,只是節省了我們回程航班的任何麻煩。早餐是5*-非常適合您安排一天的長假旅行。這個評論不是5星的唯一原因是我們的房間在這個場合似乎被潛在的忽略-很多窗戶是很好的光線,但不是那麼好,後面有鄰近的物業和房子。而套房有一個獨立的廁所還有淋浴房,雖然很好,但廁所很小,感覺有點幽閉恐怖。這似乎有點刻薄,但我在寫的任何評論中都努力做到完全誠實。我們住過的其它房間將獲得滿五星級。我還會再住在這裏嗎?-絕對。我們喜歡這個地方-工作人員和業主都可愛。位置完美。歡迎熱情,早餐也很棒。我推薦嗎?-100%-如果這有空,不會在其他地方住。我會住同一個房間嗎?-毫無疑問。這不是我的首選房間,但肯定比其他許多其他賓館都好&如果這是唯一可用的,我會在其他地方住下去。真的非常值錢,可愛的賓館-100%推薦。謝謝,下次在LGW外的旅途中,我們會再見的。