休斯頓環城高速8號西北假日酒店(Holiday Inn Houston NW - Beltway 8)

Do not stay here! Save your money & do not waste your time. There are plenty of other hotels that will display and honor hospitality & integrity. This hotel does not care about their guest, and will not accommodate you for any problems they have caused. I checked into a hotel with no towels, wash cloths, or any respect or courtesy. The hotel did not provide me with any towels even through I asked & pleated about it my whole stay (4 days). Can you imagine going on a vacation & the hotel has no hotels, and everyday you ask they are making empty promises that they will have some later, & later never comes. If the hotel could not at least have towels in my room when I checked in, they should have refunded me or offered to move me to another hotel. The workers were rude, inconsiderate, & overall not helpful. There were huge parties of children that checked in after us, & were given towels. We saw tons of towels being used at the pool & laying on the ground. Yet your guest who have been staying there two days at that point have not received any. When we asked & complained for a third time, this is day three, the employee told us it wasn’t her job & that we needed to track down housekeeping if we wanted towels, mind-blowing. Overall I had a terrible experience here, holiday inn you should be ashamed to have a hotel operating like this, as well employees who could careless about the guest they're serving. Don’t let ratings or stars fool you, DO NOT BOOK HERE. You will regret it!

We had a great experience stayiing at this Hotel, when we walked in, we were greated at the front desk by a very nice and kind lady. My husband loved, loved the bed and the room was great!

The property was nice. I just didn't like the fact that the vent in the restroom didn't work. The restroom was properly stocked with towels and toiletries were all the same, two shampoos and two conditioners but no lotion,

Stayed on the 15th. Place and the room was clean. Had to pay for breakfast but it wasn't bad. Will stay there again.

Todo super bien.solo que me cobran ustedes y el hotel también me cobró. No sé cómo pedir me rembolso a *******

No soap or shampoo available Building was very cold Service staff in the restaurant really did not want to be there. I have stayed at this hotel on 3 other occasions and had a positive experience

La limpieza y comodidad impecable.

schönes Hotel

Muy aseado