海恩尼斯Five Below附近酒店

我們一家四口在海恩尼斯大院住了四晚,我不確定我們之前從未去過那個地區,但自從我們住在萬豪酒店後,我們一直抱有很高的希望。兩個最大的積極因素是客房部的工作人員非常nice和位置。酒店旁邊就有Target、Trader Joes、全套服務星巴克和購物中心。大堂很大,乾淨,非常安靜。沒有免費的咖啡或早餐,但他們有一個咖啡廳,上面有星巴克的招牌。請注意,這家星巴克不是全套服務,而且沒有很多“特色飲料”。大堂還提供免費電腦/打印機,如果您需要打印文件,它還有一個市場區,如果您需要購買飲料、洗衣或你可能忘記的東西--但是很貴!步行到Target或Trader Joes,然後得到你需要的東西。不要在酒店得到!房間--房間沒有更新,但牀很舒服。牆紙剝皮,衛生間整體上可以用到,交流需要更新,因爲它非常大聲。但是所有旅行者需要注意的重要事情-房間乾淨,牀很舒服,包括冰箱和微波爐!客房管理員-非常nice。每次我們經過他們都會說“你好”或者“早上好”,我們一天中走過好幾次,他們實際上在打掃房間,搬牀墊,擦桌子,吸塵。位置很棒 - 我們步行到Trader Joes 拿食物,全套服務星巴克和Target。孩子們可以一起或與朋友一起去商場,商場包括很多餐廳。另一個優點是酒店旁邊就有Cod Creamery。壞的--牆很薄,酒店大堂的牆紙,房間,走廊都剝落了。我們電視幾乎沒信號,我們永遠找不到一個頻道,我們實際上可以看一些東西,因爲它一直走出去。有一天我們要求維修,他/她從來沒有來過。我們經過的一些房間有非常不好的(下水道氣味)。住在其他房間的朋友有下水道氣味問題,酒店無法解決,但給他們房間空氣清新劑。這家萬豪酒店只是普通,需要大修。但請嘗試一下酒店-牀很舒服,房間很乾淨,客房服務人員非常友好。除非酒店進行全面大修,否則你無法在剝牆紙、更新浴室、大聲交流、薄壁方面做很多事。但至少人們很好,爲我們保持酒店清潔。

We chose to stay at the DoubleTree by Hilton for a wedding in the area, as we are loyal Hilton fans. The hotel is older and quite spread out, featuring both a large indoor and outdoor swimming pool, which was a nice touch. The staff was generally attentive, and we appreciated their efforts. However, we were surprised to find that breakfast in the dining room ends at 10:30 AM, which we didn’t realize until our second day. On that day, housekeeping came by while we were still in the room, and we kindly told them they could proceed with cleaning. Unfortunately, a supervisor later scolded us for this, citing a policy that prevents room attendants from cleaning while guests are present. This interaction felt unprofessional and left us frustrated. If this is indeed a policy, it would have been helpful to be informed of it during check-in or to find a notice in the room. I requested to speak with the head housekeeper to address our concerns. She explained that this policy is a Hilton-wide standard intended for guest safety, particularly regarding cleaning chemicals. While we understand the reasoning, clearer communication about such policies would significantly improve the guest experience. Overall, our stay had its ups and downs. We enjoyed the amenities and the attentive staff, but the lack of communication regarding housekeeping policies was a significant downside.

這家酒店地理位置優越，房間乾淨，還有一個很棒的室內游泳池和熱水浴缸。工作人員非常好，早餐有豐富的水果，穀類食品選擇。雞蛋，肉，燕麥片，咖啡，糕點，華夫餅乾或薄煎餅。食物的質量非常好，他們可以搭配各種辣醬。蘇卡很棒的早餐和住宿。 ！

I've stayed here a few times when seeing shows at the Melody Tent across the street. Getting to the tent is literally walking across the parking lot and crossing the street. Super easy to get to and you don't have to worry about driving and parking at the venue. The hotel itself was just okay. I would say it is an older hotel and could use some improvements. The room and bathroom felt poorly lit and there weren't many outlets for charging devices. The showers in the bathroom had a very strong water pressure, but I felt the water never got truly hot. The room did have a mini fridge, iron, and ironing board which were useful. The AC in the room was good and there was a small de-humidifier which was nice to have. The floors are wood which was nice so you don't get sandy carpets that you sometimes get at beachy hotels. There was an armoire and a dresser in the room, but no full length mirror which I thought was odd. The bed and pillows were comfortable (but I'm usually not picky). You did get some noise from hallway and surrounding rooms, but not too bad. If you have a room that faces the Melody Tent, you may also be able to sit on the patio and hear soundcheck. While I wouldn't stay here for a week, it does the trick for seeing a show. If/when I go back to the Melody Tent, I would stay here again.