TBH, we had higher hopes for this place but given the high season, the staff just can't keep up. There are plenty of staff members milling about but it seems that there is usually only 1 guy or 1 gal who can actually problem solve (or get what you need done/answered). So it's stark to see 2-3 others just standing around to tell you to hold a minute while one poor soul has to multi-task like crazy. So yeah, service is SLOW and if you're in a hurry, this is definitely not the place for you. Breakfast buffet every morning is solid - more than enough things to eat. The location of the property is quite tucked away so once you're on resort, you're really ”stuck there” - not that it's a bad thing. You will need hotel pickup/drop off with all your activities or to have the front desk get you a taxi (which isn't hard to do and hopefully you don't have to wait behind a group checking in to put in the request). The rooms are fine - a fair bit of wear and tear but given the volume of turnover and the forest environment, it's completely understandable. You'll need to AC cranking in the summer time and as others have noted, there's a fair share of mosquitoes. It's a quaint touch to navigate the different buildings where the rooms are and going over the suspension bridges - makes you feel like you are in the jungle. We didn't take as much advantage of the resort given we were constantly off property for long days of excursions, so you should balance that out. We had dinner at the resort one night and like others have said, there are better joints in town with faster service and cheaper prices - but do you want to schlep in? That's is the key question for opting to stay here or not.
滿意
85 評價