「酒店職員服務熱誠笑容可加,早到check in 也可給與入住,唯獨早check in房間只有低層可即時提供,本人要求到高一點之樓層,後來也按排到。設施雖然不多,但少少的一個泳池和配合外面的沙灘景緻,非常優美!至於早餐非常美味,精緻健康,早餐要有嘅嘢都有,又不時補充。
房間非常大又有陽台,只係洗手間有点歷史嘅痕跡,舊一点而已。」
「On the plus side: we upgraded ourselves to a village suite and the size was spacious. Breakfast was fabulous and something to look forward to, although 7am start is a bit late for us.. Most of the staff were lovely and well trained. Room was cosy and quiet at night. Fresh towels and clean bathroom. Easy and convenient location outside of CBD. This is the only big hotel in the area and there are some great restaurants nearby - Carmela, Margaret, Bill’s etc. usefully close to Chemist Warehouse for essentials you’ve forgotten.
On the negative: It should be classed as 4* - quite cheaply constructed and maintained. Not what you might consider to be luxury. Rooms are dark, with poorly thought out lighting; the carpet rarely vacuumed (if at all) during our five night stay. Hand held shower head spray nozzles were blocked, bathtub drain was also blocked. Sinks not very clean. Windows in room and dining room very dirty. Big construction site adjacent so we moved rooms to get away from the noise and view of the cranes. Overpriced hotel offering when you consider we could have booked the Capella in CBD at nearly the same rate as our suite, but nice to be away from the city.」