切斯特有Wi-Fi的酒店

我們於 12 月 20 日至 27 日入住： ＞＞＞優點－浴室地板溫暖，白天接待女士（前護士）的服務態度，空調，樓下安靜的休息區，早上的咖啡和羊角麵包，遮光窗簾，窗戶/賽馬場的景色 ＞＞＞缺點 - Roomzzz 的預訂錯誤 - 當我更改預訂時，他們取消了錯誤的日期（儘管他們通過升級來補償我們，謝謝），沒有免費停車（並且 ringgo 應用程序強迫我們為 24 小時的部分天停車支付 15英鎊），我們不得不兩次提醒工作人員打掃房間，夜間接待員對顧客不友好，而且還不斷聽到揚聲器里大聲的電視聲音，我們入住時床單上有一些污漬（見圖）。

最近在這裏住了5天。在這裏的美妙體驗。工作人員令人難以置信地樂於助人。沒有得到所有工作人員的名字,但戴夫特別非常樂於助人,並竭盡全力確保立即對幾個停車問題進行排序。停車場的情況是我與酒店唯一的真正問題,因爲它是一個小型停車場,空間是先來的,但這絕對不會阻止我返回。房間非常棒,一塵不染干淨。輕鬆步行10分鐘到鎮上,沿着運河沿着酒店運行的漂亮的人行道。如果你不想在6.30am周圍吵鬧的醒來,從下面的健身房音樂遠離一樓的房間,雖然這並沒有打擾我們,因爲我們很高興早起

快速輕鬆的入住,在早餐時間預訂,在動物園度過了一天,然後在切斯特吃飯。房間很酷,窗戶開着,一切都很好。

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

Excellent location and amenities well kept rooms looking over the racecourse

物超所值，空間很大，一切都該如此！ 一定會再入住-討價還價 有很多事情可做和可看

我們受到了熱情友好的接待，更令人驚訝的是，房間提前準備好了，所以我們可以直接入住。 房間寬敞、安靜且乾淨。浴室裡的盥洗用品也很不錯。 所有員工都非常友善熱情，樂於助人。 早餐不錯，但有些食物需要一段時間才能補充。 我們之前也住過這家飯店，因為它的地理位置優越，而且我們一直對飯店的服務和設施都很滿意。

可愛的早餐,美味,供應精美 可愛的早餐,美味,供應精美 喜歡早餐,美味可口,供應精美

總的來說,這是一個愉快的經歷。  從清潔的角度來看,這是相當好的,但在天花板角落和散熱器下有相當多的蜘蛛網,很可能在那裏呆了一段時間。  早餐很好,但是當我們的一些聚會在服務結束前10分鐘到達時,沒有果汁的眼鏡,也沒有水果/穀物的碗。欣賞它接近時間框架的結束,但早餐仍然開放。如果你喜歡咖啡,那麼我會避免在早餐時供應的咖啡。

位置優越,可愛的老建築。 摺疊牀給孩子們是不舒服的(比旅行小屋或premmier客棧的牀更糟糕)。 不要爲早餐煩惱!東西一直用光,並不總是更換。培根不能吃,香腸便宜,沒有乏布丁,即使它在菜單和小部分。 我會再次入住,但不會添加早餐