「Hotel is well maintained to keep the Mysore Palace look… staff is friendly and attend to visitor needs on priority…. Taste of food is good… play of traditional music gives touch of culture… perfect premium place for stay for Indian families and foreign visitors」
「Good location near metro. Quiet rooms with good air-conditioning. Staff in the restaurant including the chef was always eager to help and the buffet breakfast as well as dinner were with plenty of varietis and were tasty.」
訪訪客The property is okay to stay if we don't have any other properties in that area. To get hot water we need to waste two buckets of cold water. Have seen cockroaches in rooms. The room size is very small. But all facilities are available. Charging extra for water bottles other than what's provided. Not quite impressive. The hotel staff is not very welcoming. Serious kind of faces and all
訪訪客Zest Hotel 令人失望的體驗
雖然酒店本身很好,但裏面的熱情餐廳是令人失望的。在我訪問期間,工作人員反覆詢問我來自哪個房間,這個問題感覺侵入性和不必要的。鑑於此查詢頻率–至少5倍–,似乎明顯是客人信息管理不善或工作人員溝通不良的情況。
餐廳的服務沒有達到我對5-star酒店的期望,也許是時候酒店重新評估評級或提高服務標準以匹配其豪華地位,在此之前,我會提醒其他人餐廳的缺點。