來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
來自住宿之回應: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
訪客
高級房
入住日期 nov. 2024
商務旅客
9則評價
4.0/5
很好
發佈於 22 nov. 2024
早餐種類還算豐富,環境也還算可以,價位稍微有點偏高。
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
Landengzake
高級房
入住日期 aug. 2024
商務旅客
13則評價
4.7/5
優秀
發佈於 20 okt. 2024
在地鐵線附近,去亞洲機場方便;衞生清潔好,
來自住宿之回應: Reply from the property:Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
訪客
高級房
入住日期 sep. 2024
商務旅客
10則評價
4.7/5
優秀
發佈於 17 sep. 2024
服務:整體都還挺好
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
34hb35
高級房
入住日期 aug. 2024
商務旅客
3則評價
5.0/5
傑出
發佈於 24 aug. 2024
Sıklıkla tercih ettiğimiz evcil hayvan dostu bu otelin müdürü tüm kademelerinde görev alan personelle gurur duymalı. Hemen hemen hepsi ilgili ve nazikti. Sadece ismini bilmediğim resepsiyon görevlisi bir hanımefendinin davranışını eleştirebilirim. Otelin ilk izlenim alanı yani vitrini olan resepsiyon görevlilerinin güler yüzlü ve nazik olmaları son derece önemli. Son konaklamamızda karşılaştığımız hanımefendinin soğuk ve umursamaz davranışı bizim için bir nazar boncuğu olsun. Ama otel yönetimi için halen dokunacak yerler olduğu dersinin çıkarılması bakımından bu görüşün faydalı olacağını ümit ediyorum. Çoğunluğunu takdir ettiğimiz personelden roof restaurantta görevli Meltem Hanım’a nezaketi, hoşgörüsü ve işini içselleştirmiş güven veren davranışı nedenleriyle ayrıca takdir ve tebrik ediyor, bu vesileyle otel yönetiminin de kendisini tebrik etmesinin motivasyonunu üst seviyede tutmasına yardımcı olacağına inanıyoruz.
翻譯
來自住宿之回應: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLE Genel Müdür
MooNum
高級房
入住日期 juni 2024
商務旅客
55則評價
4.0/5
很好
發佈於 25 juni 2024
The hotel is ok to stay for work and doing a business only.they have 2 restaurants.
翻譯
來自住宿之回應: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLEGenel Müdür
訪客
高級房
入住日期 nov. 2024
商務旅客
2則評價
4.5/5
非常好
發佈於 23 nov. 2024
Oda temizliği - kullanılan malzeme kalitesi ***et iyi. Personel eğitimli ve iyi iletişim becerilerine sahip. Kahvaltı çeşitleri ***et kaliteli ve zengin bir içeriğe sahip
翻譯
來自住宿之回應: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLEGenel Müdür
Nándor Kovács
高級房
入住日期 nov. 2024
商務旅客
5則評價
4.0/5
很好
發佈於 27 nov. 2024
Everything is OK, nice and helpful staff. Gym is a bit small but they have sauna and steam, breakfast non-remarkable. Rooms clean and spaceous.
翻譯
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Esra
高級房
入住日期 dec. 2023
商務旅客
1則評價
4.5/5
非常好
發佈於 20 dec. 2023
We stayed for 3 nights as a family. Our overall experience was quite positive. The staff was very helpful. The breakfast had a good variety of options and the quality of the food was good. The breakfast staff were devoted to their tasks. Zeynep hanım made sure we had our omelettes every morning :) The room and the beddings were clean. The location is not the best if you are looking for a tourist area. But it is very close to a metro station. My suggestion for improvement would be removal of carpets from the rooms and switching to hardwood flooring, considering allergic guests. In the overall I would recommend this hotel.
翻譯
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Dmitriy
高級房
入住日期 aug. 2024
商務旅客
137則評價
3.0/5
發佈於 16 aug. 2024
Очень Неудобный Кондиционер в номере ! Дует прямо в лицо ! Очень опасно для Здоровья! Бедные завтраки
翻譯
來自住宿之回應: eply from the property:Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLE Genel Müdür
Alo
高級房
入住日期 juni 2023
獨自旅遊
3則評價
4.0/5
很好
發佈於 6 aug. 2023
Близко Emar mall
翻譯
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Fatih ÖZGÜR
行政套房
入住日期 okt. 2024
夫妻/情侶
4則評價
4.0/5
很好
發佈於 1 nov. 2024
Dedeman kalitesi her zaman iyi
翻譯
來自住宿之回應: Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLEGenel Müdür
Derdo
高級房
入住日期 aug. 2024
夫妻/情侶
8則評價
5.0/5
傑出
發佈於 7 okt. 2024
Super immer wieder gerne!!!
翻譯
來自住宿之回應: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager