Сам отель неплохой,встретили ужасно. Началось с того что я сама должна была заполнять книгу прибывания от руки где были указаны все мои данные,анкету на 10 граф,до этого видео почерк один и тот же,но меня уставшую после 10 часов дороги попросили самой заполнять,я об этом сообщила,далее меня 10 раз попросили оплатить номер,я уже начала почти кричать и говорю что он оплачен,странно что отель не знает сервис трип ком,тут так много отзывов,начали кому-то звонить,я им все показывала свое бронирование на английском Что оно оплачено,они говорят не слышали про такой сайт,ужас.
Потом отвели меня в коморку в плесени,без телевизора,в слову телевизор мне нужен ,но внешний вид проводов в стене ободранные стены,это не то что на картинке,я говорю это плохо специально для меня?начал звонить кому/то в итоге поселили в нормальный номер,но очень грязный стол был,весь черный,после всех этих сцен,с обогревателем,был чайник,давали воду,стираное отношение к гостям!!!!в ресторане посчитали яичницу на 40 р больше,потом вернули,на второй завтрак я сидела ждала 15 мин омлет индийским гостям принесли уже давно,а на мне яйца закончились,очень смешно,вообщем отель не признает иностранных граждан
翻譯
provodnikk
標準雙人房
入住日期 2025年11月
情侶
8則評價
9.0/10
非常好
發佈於 2025年12月31日
Все хорошо, за исключение того , что очень долго заселяли. После того как заселили пытались переселить в комнату на лестнице с выключателями на входе. Еще были проблемы с горячей водой. В остальном все хорошо.
I had worked in this hotel and I want to tell all the customers that this hotel and the owner both are very bad because till the time I worked in this hotel, they paid me my salary in half every month.They take my account details but they never give my salary in account and i give my resignation and i complete my registration period. They (Tanmay shukla & vijay Shukla) take my signature on a blanck paper and how i know what they will do with my signature and still i not getting salary.These owner said to me do whatever you can do.I want to say all those guest who want to stay with hotel.if this is not safe for employees then what will happen to the Guest..i request to all guest don't stay with them and visit..
翻譯
訪客
入住日期 Invalid Date
獨自旅遊
2.0/10
發佈於 2025年5月9日
My mother stayed at this property, I booked it for her, only for a layover, since it was lengthy. Even for a couple of hours, the night manager, I assume his name is Ramesh, was not helpful in the least. And any help that he did provide, he did after a lot of resistance.
The room provided was a floor above ground, and he refused to help my mother (60+) with her bags. Only when she insisted, he told her its not his job and woke another employee to help, who also complained about her time of arrival (after mid-night).
We booked through make my trip, that showed there was only one room available. We were told at the guest house that we booked a non-AC room and that booking will specifically show that. We checked and also shared our booking with Ramesh that it did not specify that. He then refused to speak to me on call. He then showed my mother an AC room and suggested we pay the difference. We would have done so without issue, but his behaviour had been so unreasonable that it felt like a loot.
We asked for his name, so we can mention it in the reviews, he didn’t tell us. He only told us he was the manager. My mother was there from 12:45 am to 4 am. And she was so stressed after this altercation.
Given the situation, I would like to believe that this might be a one-of case but seeing that there are many reviews regarding the management, this doesn’t come as a surprise.
Save your money, go somewhere else.
翻譯
訪客
入住日期 2025年2月
家庭旅遊
10/10
傑出
發佈於 2025年3月22日
The experience was great! I and my wife stayed in room 101 for 3 nights, it had a nice balcony and the room feels like you are at home. The warm hospitality, the homely atmosphere, and the amazing food made our trip truly special. I especially like to mention about the food! The cheese tomato sandwich, the gobhi paratha with curd, and the fresh fruit bowl everything was so, so delicious and made with such care. The taste was just how it feels like at home. Every meal was a treat, and I truly appreciated the freshness and flavors. They can help with early check in and late check out subject to availability. We were lucky to checking in approx. 3 hours early. The staff is polite and helpful. No tantrums. They have in-house scooty rental service also with minimal cost. We used it and it was in good condition. It is located in the centre of the city , a very prime location and almost all the attractions are easily accessible. Trust me the food area(lounge) and all the corners of the guest house will make you feel at home with peace and calmness. In short, it felt like a home away from home. Wishing them continued success in making travelers feel at home. Looking forward to visiting again! ❤️ Nakul.
翻譯
訪客
入住日期 2025年2月
其他
4.0/10
發佈於 2025年3月15日
We did not feel taken care of at this place. After we confirmed our booking, the management did not respond to our inquiry (sent through the booking app) about how to reach their property (recommended transportation method and cost). This information would have helped us, as first-time visitors to a city should be aware of the best way to reach their accommodation and the appropriate price to pay for it (and Google does not always provide the most accurate info). Next, when we checked in, we needed to buy some drinking water and take it up to our room. However, the person working at the reception desk said he would send it up to our room. 20 minutes later, the water hadn’t arrived, and we had to go back downstairs and buy it / take it up to our room (as we’d originally wanted). It seems the staff member had forgotten about our request, because he gave no indication of remembering it when I asked for it a second time. The staff need to understand that providing drinking water promptly when requested is important, especially in the warmer months when dehydration is a risk. Also, that good customer service includes taking a few minutes of their time to provide info to paying guests that will help them safely navigate to their property. On the plus side, the hotel is nicely designed. However, this is not enough to make us repeat customers.
翻譯
訪客
入住日期 Invalid Date
家庭旅遊
8.0/10
很好
發佈於 2025年3月9日
Rooms are good and even location is easy to find. Food quality also good.
only the issue i have about breakfast timing due to which we were late.
翻譯
訪客
入住日期 2025年2月
其他
2.0/10
發佈於 2025年3月1日
One of the worst properties to book. Went in reading all the positive reviews, but the sheer disappointment. Unprofessional attitude by everybody there, and the owner is a disgustingly rude person, with no sense of customer dealing or an iota of respect. Kindly do not book if better properties available.