約翰內斯堡aukland park附近酒店

I cannot recommend Agterplaas highly enough. Our room was cool and comfortable with antique furniture and accoutrements a stylish touch. Elroy and Annemie are such gracious hosts, and incredible cooks too! (Filet on the braai for dinner with chili-chocolate sauce, then fresh vetkoek, bacon and eggs for breakfast – what a treat!) The dining room was our favourite place to hang out at the guesthouse, where stories of its twenty-five year history could be heard over malva pudding and glasses of wine. Sitting on the balcony that overlooks the koppies in the late afternoon winter sun was an added pleasure. Can't wait to return!

公寓很乾淨,很寬敞,我們喜歡我們在那裏的住宿,但是沒有足夠的毛巾供4位客人使用。

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你所看到的是你得到的,然後是一些。工作人員是如此的禮貌,熱衷於協助;房間寬敞,很乾淨;早餐種類相當多。位置在桑頓地區非常中心,這使得四處走動非常容易,特別是因爲他們提供往返桑頓市購物中心的班車服務。

最近有幸入住了這家美麗的酒店,我必須說,它超出了我的所有期望。從我到達的那一刻起,我對其優越的地理位置,一流的服務和整體的待客之道印象深刻。 酒店的位置非常出色。位置便利,方便前往附近的景點和設施。無論是探索這座城市還是踏上狩獵之旅,酒店的中心位置都讓我的旅行成爲完美的基地。 酒店工作人員提供的服務真的是非凡的。從入住時的熱烈歡迎到入住期間的細心協助,我感受到了真誠的關懷。工作人員竭盡全力確保我的所有需求都得到滿足,包括特別幫助讓我在外出狩獵時離開手提箱。他們的靈活性和包容的天性受到極大的讚賞。 酒店本身就是一見鍾情。它散發着優雅和魅力,擁有設計精美的內部裝飾和維護良好的設施。從裝飾精美的房間到誘人的公共區域,從細節到細節的關注都很明顯。在漫長的一天探索後,回到如此舒適和誘人的空間是一種樂趣。 總體評分:★★★★★

Management here is slipping badly. Got sent to the wrong room. The pool bar is there only in name. Warm beer in the fridge which they tried to palm off as cold. And they need to get most orders upstairs. Takes over 10 minutes each time. Up your game guys

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

舒適的住宿。工作人員很友好,樂於助人。 我一定會再住的。

We chose this hotel for our last night in South Africa, close to the airport. The hotel looks tired and in need of refurbishment. Our floor had a strong paint smell, so they are doing something. The room is small but clean. The toilet is quite big compared to the room, but the shower needs to be looked at. The light is a bit too dim. Went down for dinner, wanted ribs but the run out, so ordered a steak and after at least 5 minutes we were informed they also run out. So ordered the schnitzel which was ok. The atmosphere in the restaurant is pretty sad, but the service was good and the waitress lovely. Obviously a low price for the night