基奇納St. Mary's Church附近酒店

This was a 2 night stay, for 4 female friends, that were attending a local charity event. My husband booked the room, a large suite, on my behalf. I received a confirmation from Hilton, that I had a reservation booked. At check in, I was informed that my husband ( who was out of town and unavailable) had to be contacted, to confirm and approve the reservation. We were not let into the room until he was contacted. Nevermind that the confirmation hard copy, which I had with me, showed my name - I was treated with complete disrespect. The clerk insisted that she speak with my husband, dialed his number in front of me, without even asking my permission to do so (as would be a normal courtesy). I, nor any of my 3 friends who are extensive world wide travellers, have ever been treated so unprofessionally at a hotel before. Now, this was not the only problem we ran into. Briefly, this details what we experienced during the full stay: 1 - the suite had 1 chair, no coffee table or similar ( seating for 3 people in a 6 person suite?) 2- When chairs and tables were requested, we were brought a folding card table and 3 stacking chairs, 3- Room had no extra toilet roll, no tissues in box and no extra, towels for 2 people not 4 4- Garbage receptacle in room was a tiny comparted bin for both recycle and regular, which couldnt have held more than 1 wine bottle per side, 5- Breakfast: first day, real cutlery and plates, second day - paper plates and bamboo cutlery, that proved unusable. Food was terrible - cold potatoes, rubber eggs, yogurt served in a large open bowl, very limited selection. 6- Coffee cups were of a design that, no exaggeration here, could not be pulled apart - we had other guests hold the stack, while we tried to seperate the cups. And to top it, the lids were too small to fit the cups. 7 - As well, I asked to speak to the manager at check in, and was told she was not available. I indicated to the clerk that I did wish to speak with her, when she was available. Never did talk to her. The local management is completely responsible, for all - ill trained staff, hotel supplies, quality of food and rooms. Absolutely would not recommend this hotel, the others in the area are vastly superior.

位置非常優越，步行距離到最著名的農夫市場。離沃爾瑪也很近。交通便利。性價比很高。房間挺大的，而且是兩張1.5的大牀，這在北美比較少見。

Do not trust them with your credit card information. Upon check in a $200 deposit is taken which is standard for some properties. After checking out I logged into my online banking and found that my credit card was charged an additional $500 on top of the room rate and deposit. I called the property at 10:30om(when I realized the charge) and was advised that the charge was manager approved and that no notes were on our file. I inquired why I wasn’t called before the charge was applied and no answer could be provided. The next morning at 9am I called the property again and eventually spoke to a duty manager who advised that there was damage to an ottoman. We never used the ottomans in the room. I was basically accused of doing the damage as their staff check the rooms before and after each stay and that there was no damage reported before our stay. I know matter of a fact that we did not use the ottomans in the room during our stay and advised the staff member. I asked her why we were charged without being advised and she advised that the case was still under investigation and that the hall cameras need to be reviewed - why??? The ottoman wasn’t used within the room let alone the hall. But if the situation is still under investigation why charge me an additional $500. We have not been informed of the extent of the damage or the reason the ottoman costs $700. Be very careful at this property. Fully inspect your room and all pieces of furniture so that you aren’t charged and falsely accused as we were.

我女兒要去滑鐵盧大學,這家旅館離學校大約15分鐘的路程(高速公路上開車很容易),我們在這裏住了2次,同時爲女兒和她的室友找了一套公寓。兩次都很棒的住宿!入住和退房方便,免費停車場,免費咖啡,早上喜歡“抓走”早餐,有酸奶,水果,電源棒等。我們訪問女兒時肯定會再次說。一個不挑剔的酒店!

我和我的伴侶度過了愉快的時光，享受了很棒的便利！

Nice hotel and fast check in process. Free parking. Close to all major gas stations , convenience stores and Walmart. Free parking. Comfortable rooms.

我強烈推薦這家酒店。非常適合家庭,情侶和商務。工作人員太棒了!早餐是自助餐,包含在住宿費用中,食物味道和品種都很棒!!游泳池有一個完美的溫度!!

我參觀女兒時住在這裏。我是希爾頓榮譽會員,在可以的時候儘量住在附屬酒店。酒店本身很好除了工作人員之外沒有什麼特別難忘的。前台工作人員不僅非常友好,而且他們非常樂於助人,而且透明地告訴我,當我要求將訪問延長一晚時,有3場比賽將在那裏。因爲我住的部分原因是有一個地方可以工作一天-重要的是我有合理的工作。他們給了我一樓的房間,在最後,所以我將遠離大部分騷亂。這很棒。房間寬敞,工作空間不錯-牀很好。有點陳舊,但我的房間很乾淨。早上的早餐爲我工作,因爲我可以抓住它回去工作。你得到的東西很貴,但工作人員超越了。