The Mercure Samui, is hands down one of the most spectacularly positioned hotels on the beautiful Chaweng beach. At just one year old it is also the most beautifully landscaped and furnished of the many hotels we have been so lucky to stay during our travels. The team who maintain and care for the hotel and clearly understand the importance of guest services is outstanding. From the wonderful management of Nat and Nina, to their beautiful staff of whom there are too many to mention and the amazing reception team of, Sira, Bella, B and Daris, there was nothing that they didn’t do to make our stay as perfect as possible. We wish we could name them all. Everyone was wonderful! We had planned a seven day stop over here on Koh Samui as we came to the end of two months travelling in Europe. We chose the Mercure and Koh Samui on a whim as hopefully a restful place to unwind. We couldn’t have asked for more! We only wish we could have stayed longer! The breakfast each morning was a buffet with a chef station for selecting items that could be made on request. The restaurant team at meal times and at breakfast was cognisant of my wife’s gluten intolerance and catered for her with excellent alternatives. They were brilliant! We had not considered a return to Koh Samui before our arrival but all that has now changed. We will indeed return to the Mercure for the pure joy this wonderful hotel provided us during our stay. The beach is one of the cleanest and calmest of the beaches we have visited in Asia. Travel too and from the Samui Central mall or down to Lamai is inexpensive and extremely well serviced by small buses that pass by the hotel at least every five minutes and cost just 100 THB. The rooms are beautifully furnished as you would expect from such a new hotel. The beds very comfortable and the bathroom excellent. A fabulous shower! We stayed in pool access room, 2005. It was a real treat to be able to walk into the beautifully clean and well appointed pool whenever we felt the need for a refresh. Access to the pool and the beach was easy from all rooms with plenty of shady deck chairs available. The three bars, on the beach, in the pool, on the rooftop of the restaurant, offered happy hour times that varied between venues. As you can see from this review, we loved the Mercure on Koh Samui. We are already planning a return visit!
Great Boutique hotel in Chaweng. Excellent value. The room were sparking clean and has everything one needs including beach towels and umbrellas. There is a pool but not gym which is fine. It is centrally located. The breakfast is OK but sufficient. Had a quick dinner meal one night since it was raining and had a long day and did not want to venture out to the many restaurants in the area. There was no one else so we did not have high expectations but the meals were excellent and my friend raved about the drink he got. The entire staff were excellent and so kind. Front desk were efficient and warm. The concierge had GREAT recommendations on tours. We took all the ones she recommended and were not disappointed. This part of Chaweng beach is OK. Not a swimmers beach, more of a just a dip in the ocean place. I was not able to take advantage of the Kayak but did that anyway on one of the tours we took. I love Samui and will definitely return and if staying in Chaweng will definitely want to be at The Stay again.