皇家嘉年華酒店(Fiesta Royale Hotel)

Ich kann die anderen positiven Bewertungen nicht ganz nachvollziehen. Aufgrund von Veranstaltungen in Akkra waren die Hotels zu meiner Zeit ausgebucht, ich war zuvor in einem andern Hotel. Der Zimmerpreis lag bei stolzen 190 Dollar/Nacht, dafür erwartet man dann anderes. Positiv: schöne, große und saubere Zimmer, schönes Bad/Dusche, 2 gratis Wasserflaschen täglich, Room service war wirklich gut. Nahe zum Flughafen. Negativ: Service im allgemeinen schlecht und unaufmerksam (Restaurant, Bar mit einer Ausnahme). Beispiel: Ich sagte bei jeder Bestellung, ich möchte kein Eis, aber das Glas kam immer mit Eis. Bar und Restaurant machen übrigens bereits um 22 Uhr zu. Für a la card Essen wurde man an die Bar verwiesen, das Restaurant war offenbar nur für Gäste vorgesehen, die das teurere Buffet wollten. Essen wurde teilweise lauwarm serviert. Keine Führung / kein Oberkellner erkennbar. Ganz schlechtes Wifi, da war ein zweites Gästenetz sichtbar, für das man aber auch auf Nachfrage keinen Zugang bekam. Der Pool wurde kurzerhand für "normale" Gäste 3 Tage lang gesperrt bzw. wurde für Konferenzteilnehmer reserviert ("private event"). Die öffentlichen Toiletten (lobby) wurden nicht regelmässig gereinigt. Mein Kollege hatte ebenfalls 5 Tage gebucht, nach 3 Tagen wurde ihm gesagt, er hätte nur 3 Tage gebucht, man hätte kein Zimmer mehr für ihn (zum Glück hatte er die Original-Buchung). Etc.

Really great hotel, quiet and friendly staff with a lovely garden and pool. The gym wasn't operational, but the staff reassured me that new equipment was on order and it would be open soon. I asked about recycling of the many plastic water bottles used, and had a speedy and personalised reply from the staff reassuring me that they recycle all the bottles and are considering solar panels... great to hear!

Fabulous room, one of the best I’ve stayed in. A walk in huge rain shower in a modern tiled bathroom with separate WC. Huge bed with the best pillows. A lounge area with comfortable couch and seats. Huge room with TV, air conditioning, fridge, safe. Clean and carpeted. Modern lighting. Fantastic. Breakfast was ok, choice of bakery items, freshly made omelettes, salad, fruits, porridge and hot cooked breakfast. Didn’t use the pool but it looked nice, albeit quite overlooked by the rooms. Location excellent, close to airport (free airport shuttle was provided), close to Accra Mall and walking distance to Djorwulu area with many shops and restaurants. Overall it would have been 5 star but it felt very much like a business hotel, with lots of business people and conferences. For us as a couple it felt less of a holiday destination. But a great place to stay for a couple of nights.

It’s really nice & clean hotel.. rooms are new & big enough..: bathrooms, beds, towels all are very comfortable… WiFi is excellent .. morning breakfast is good.. all staff are very supportive specially Mr. Herry, he is very polite & humble guy.. we have enjoyed our stay.. thank you

Probably the best place I have stayed at in Accra. The staff are very patient and always ready to provide service. The rooms are clean and spacious. The beds are super comfy. I like that the restaurant has an option for outdoor sitting with a good variety of food and drinks.

It was my first visit to the hotel and my first engagement was a let down as I was entitled to an upgrade as a Gold member but the staff lied and told me I had indeed been given an upgrade but I discovered soon after I was in the room I had initially booked. That aside the room I had was large and well fitted. Comfortable bed, good Wi-Fi, shower and hot water very good. The staff were very friendly. Housekeeping staff were friendly and did a great job. The breakfast buffet had a good choice albeit African focused. Well placed for the airport and Accra Mall. I would stay again

After a month I cancelled my stay at the hotel, I still didn't get a refund for a free cancellation booking. Already wrote the hotel 2x, and got a response that they would process the refund, but no action so far.

Avoid this hotel at all cost ! My credit card was charged twice, once during booking via ********** (ok), and again by the hotel (not ok). I've emailed the hotel several times, sent them a copy of my credit card statement, and yet they play dumb and refuse to credit back.