庭院角落酒店(The Corner Courtyard)

People are great

We booked this place when I read about this place in an article, the old world charm of restoring a old property and currently refurbished made me go for it I booked for 7 nights with my family through Agoda for INR 3500 per room, we had 2 rooms. Arrival experience was great, room was available as soon as we reached around 1 pm IST. As I mentioned it’s a small property restored, rooms are small and have a vintage feel, rooms have colour themes so our was Charcoal and Veredian (green) the first impression was quite positive but post that I don’t have anything good to say. Also our room sizes were different. Charcoal was bigger than the other room veredian. But Veredian had a small balcony which charcoal didn’t. Our room included breakfast, and they have a café which they run on the lower level which is usually busy, despite that the first evening we ordered tea and it took 45 mins for Masala chai and it came literally room temperature. After that it was a daily story for next 7 days, may be because I come from a fast paced city were time is more valuable than money it was really frustrating to see the laid back attitude and slow pace of service from staff. To handle this better I decided to place the breakfast order the earlier night for next day morning so no one is inconvenienced and even they have time to ***age their orders. I gave my bf cards at the reception at night for next day morning for 0930 am breakfast in room, the reception person confirmed it will be taken care off. To my disappoin**ent even at 10 am next day morning no tea no breakfast. When I went down to inquire, the only person who was ***aging the desk had no IDEA we had breakfast orders. He said he will arrange it now, and apparently the night person didn’t inform them the morning staff. The breakfast was than bought in next 20 mins. They have a menu from which you could choose One juice, one beverage ( tea, coffee, hot chocolate) main course (have enough vegetarian and non-vegetarian option) and a side order. Portion wise its good per person food quality is also good. But yet again the masala chai was room temperature. The next day morning we decided to sit in the café on the lower level and take our breakfast hoping it will speed up the service when they see guest in front of them but unfortunately the servers once take the order and they just disappear. I think they have same staff for reception and café because we had to call a server everything by going to the reception to get their attention. Plus though the tea was hot enough it took them 45 mins for an omlette order. Well the entire week we stayed service specially from f&b was pathetic. No empathy and no attention to detail. At night I have asked them for refilling water bottles which they keep in rooms and that too has taken atleast 20 mins for someone to come. We either ate out entire week or got a take away but didn’t dine in the hotel because of their speed of service. Wifi in room is weak and doesn’t ex

It was a very pleasing place to stay with. It was clean and peaceful. I feel very comfortable and secure. I would love to go back again. I just hope that they will maintain the cleanliness and the beauty of it to attract more visitors. Thank you for the great week, we enjoyed it a lot!