大使酒店(Hotel Ambassador)

Great stay

Located right in the heart of the city and having easy to access parking was a huge plus for us. The personnel is extremely nice, helpful and easy to talk to. The bed was really comfortable and nice to sleep in. Good breakfast options. The climate control is operated from the front desk only, so you can not adjust your temperature, fan speed or turn it off. In our case the temperature was fine but it was super annoying that the fan was quite loud and we could not shut it off during the night, thus disturbing the sleep. The bathroom fan was not working and because of the humidity the whole room had a “musky” smell.

We travelled for a family wedding and were so impressed with everything. Its right in the center of Kosice, such a beautiful and tranquil town and, close to fantastic eateries, shops and pubs and so easy to connect with other family and friends also staying in town. The hotels laid back ambience was great. The beds were so comfy, fantastic shower and bath, good breakfast choices and I would definitely recommend staying here.

Booked last minute and what a superb huge room. I also ate in the restaurant and the food quality was good as well plus breakfast was varied and good. Really beautiful hotel in a lovely location in a very great city.

Bon rapport qualité prix - - Dans le centre vieille ville très joli et à proximité de différentes commodités - Une très bonne literie - Super petit déjeuner compris avec qualité et quantité Personnels serviable

Gute Lage, gutes Hotel

Hotel di buon livello ma, nonostante si trovi nell'area pedonale, nessun problema a parcheggiare nelle immediate vicinanze. Camera singola piuttosto piccola, inoltre nella mia mancavano le tende oscuranti. Discreta la colazione. Nonostante complessivamente il livello sia più che buono, mi chiedo come si possa nel 2021 non avere una presa per ricaricare il telefono delle vicinanze del comodino!

Sito sulla via principale pedonale questo hotel ha a mio avviso le necessità di essere ristrutturato la stanza in cui erao allogiato era vecchiotta l'ascensore era fruibile solo da una persona alla vota per via del peso.. colazione nulla di eclatante ma dignitosa da rivedere se ristrutturato

My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was unexpectedly lengthy. With only one receptionist available who was preoccupied with a demanding couple ahead of us, we were left waiting for an uncomfortably long time. The procedure itself felt unnecessarily tedious, requiring details that seemed excessive for a simple check-in. The hotel's condition significantly detracted from our stay. It appeared tired and in need of maintenance, with visible wear and tear throughout the premises. Our room was particularly disappointing; from a malfunctioning bathroom door handle, water damage around the sink, to a low-pressure shower and a lack of proper heating. The absence of a blackout blind, a clunky TV menu, and a carpet that was both faded and worn further contributed to our room's lackluster ambiance. Additionally, the tea and coffee amenities were unsatisfactorily tucked away in the wardrobe, and the presence of a cheap plastic trolley in the bathroom was not what we expected from a hotel that claims luxury status. Breakfast was another letdown, with a noticeable lack of labeling on the food items, including allergen information. The options were limited for those who do not eat pork or are allergic to eggs. Although soya milk was available upon request, it was not readily accessible. While the hotel's location in Košice is undeniably convenient, other aspects such as the wellness spa left much to be desired. The spa required a private booking at an additional cost of 25 euros and a two-hour preparation time, which seemed unreasonable for what is marketed as a luxury amenity. On a positive note, the staff were friendly and helpful throughout our stay. However, the overall state of the hotel, combined with the disappointing breakfast and the restrictive access to the wellness spa, means we are unlikely to return. For a hotel that positions itself within the luxury market, The Ambassador Hotel falls short in delivering the quality and service one would expect for the price.