DE＇RATU附近的古晉酒店

酒店還蠻新的。就在古晉機場對面。有接送服務、但要和酒店聯繫安排。酒店服務員服務態度都很好。但沒會説中文的。得用英語或當地語言溝通。房間大、寬敞。整體不錯。就是可惜剛入住的時候出現點小插曲、酒店找不到我的預訂。好彩攜程馬上幫我處理

距各景點不近，餐廳能吃的慣咖哩口味的還可以。設備老舊了些，打掃衛生挺努力的，樓下商場很多店沒空置，沒有超市，古晉城雖小可是交通堵車很正常，商務停留還好，一定要安排好交通出行。

酒店很不錯，很大很舒服，就是那個服務不敢令人恭維，1.早上到了準備進酒店，櫃枱説你的房間還沒給錢？鬱悶了，我早就在網上給了，2.要個廁紙，兩個小時都還沒送來，我就下樓和她們説理去，3.又是隔天要廁紙，我就直接站在樓下櫃枱等，結果居然送去我的房間，然後把我卦在門口，不用打掃房間的牌子，翻了過來，直接進我房間放了廁紙，我都説不用打掃，不要進我房間了，因為我接了一個星期的，我的東西到處亂放，包括證件，錢，東放西放的，有點鬱悶這家酒店服務，其他都很好，打掃衞生的阿姨們，很喜歡在房間門口大聲叫和説話，一般她們都兩三人～

The hotel is very clean which I appreciate. The bed is also comfortable. However, I can see some black stains on the bed sheets, hidden from view. The room is a triple room, marketed as one queen size bed and 1 single bed. However, the ”queen size” bed is more of a double bed instead of queen size. In addition, I can see the ceiling, especially around aircon ducts inside and outside hotel room, is starting to mold badly. Management should do something about this. Breakfast is very poor with similar offering on a daily basis. Mostly carbs without much real protein or vegetables. Response to service request was also slow. After checking in, I called housekeeping to complain about the safety box. After 30 mins, I called again and the person who answered seems clueless. Only after another 60 mins did I receive their response. I think waiting 90 mins is unacceptable!

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

愉快的住宿。 前台快速,方便和愉快的歡迎。Bellboy很友好,樂於助人。 房間乾淨,寬敞的浴缸,設施齊全。爲穆斯林顧客提供qiblat方向和祈禱墊。 游泳池很小,但可以欣賞到古晉海濱和ADUN大樓的夢幻般的景色。 自助早餐的傳播非常棒。咖啡館共享Merdeka購物中心的入口,這使得該物業在古晉最有資格。步行即可到達婆羅洲文化博物館及其博物館綜合體,海濱大道,達魯爾漢納橋,Masjid Jamek Terapung Kuching,Kuching清真寺,餐館和紀念品購物大道。 免費停車爲顧客,但獲得停車場是相當具有挑戰性的,因爲它與商場遊客分享競爭。

非常具有戰略意義的地方..靠近海濱,貓雕像等,步行很棒..從高速公路到酒店入口,您必須走樓梯,這很棒..裏面有一個電梯..工作人員很友好,房間很乾淨,只有房間很小,適合2個人 jek..很高興找到mkn..我想這家酒店在tgh2 la..x最好的是停車困難,誰很快就能得到..當你出去晚了,你可以得到一個市裏的愛情信..但是x昂昂,RM5 ,傑克..所以最好如果有人在早上 9 點左右出去,以免獲得愛情信..x pon買一張停車券在他小屋準備好了..在海濱有賣,但工作時間很開闊..總體推薦的酒店,可以在這裏重複👍

The good: The concierge could print your boarding pass for you upon request Bidets in the washroom Nice view and able to keep the windows open for smoking room even if u don't smoke cause the wind in kuching is really nicer than the aircond The bad: The stay has not been as pleasant as the advertisements have described. Despite the plus point on having bidets in the room's washroom and enable guests to email their boarding pass to the concierge to be printed, there are a lot of room for improvements especially on housekeeping! Do your management and service team has anything against the local? It's so substandard! Breakfast is bad although u have omelette and sunny side ups prepared on the spot. Just walk out nearby to eat. Towels were yellowing and needs bleaching. Please do not leave the towels on the desks next time. Leaving on the bed was still fine! During my first stay in December 2022, my husband needs to tell the reception counter 3 TIMES to provide another set of toiletries from the moment we checked in (verbally over the phone) to the moment we return to the hotel at night (physically twice). During my second stay in Feb 2023, i understand there is a huge corporate check in but that doesn't give you the chance to discriminate local check in and give us a room where its slap in between the lifts which is noisy. I specifically wrote I wanted the room I stayed in December. If I can't at least tell me so and negotiate with me but no one acknowledge this point. Instead you send me into a room with a broken fridge, the aircond timer kept auto off itself then the room's wall is really thin that I could hear next door or even the background music at the lift lobby. One of the downlight wasn't even functioning and the room was dim. Another downlight needs to take time to warm up by flickering for a long while before it works. The wardrobe light wasn't even functioning either! I had to tell the reception that I want a change of room 3 TIMES! First night I already indicate my intention so why isn't your receptionist telling me that it will be done instead I was told about the large corporate check in. Fine, you told me Friday morning to go down myself to the counter to request and on Thursday night I already call the second time. Why isn't the receptionist arranging this?! Instead i need to tell him to give me a call next morning to tell me if it's possible to change at 8-9am? Why aren't your staffs not proactive at all?! This is not the worse! What's worse is on Friday morning 8-9am I once again do not have any news at all from your Recep! I had to walk down physically to the reception to ask on the same freaking question! Do you really love to listen to your guests harping on the same freaking question every single time?! Only then did I get a confirmation on the change of room BUT again, if I don't ask what time, when is the Recep going to tell me? NO! Fine you tell me at noon then I again had to call your Recep and ask what ti

享有城市景觀的高級客房舒適溫馨，並設有寬敞的工作區。房間內的有線網路對於商務旅客來說確實很方便。配有沙發、咖啡桌和大液晶電視，您可以放鬆身心並娛樂自己。唯一的缺點可能是提供的盥洗用品非常有限。高級房只提供了兩塊肥皂。我的房間提供自助早餐，但我睡過頭了，錯過了。我發布的房間圖片是我上次入住時的普通套房，面積是高級客房的兩倍，設有獨立的起居和用餐區。這家旅館曾經提供非常美味的椰漿飯，但遺憾的是幾十年後它不再一樣了。

我們預訂了這家酒店,因爲它靠近薩拉瓦克總醫院 - 一位親戚有嚴重的醫療緊急情況,這意味着很多不確定因素和漫長的等待時間。在瑞加塔套房有基地意味着我們可以步行到醫院,但仍然可以在酒店舒適地休息,等待醫院的消息。瑞加塔套房的佈置十分周到--像USB充電點內置的小東西對我們來說的確是大有區別的。牀很大,用乾淨的亞麻布舒適。即使在炎熱的下午,空調也發揮着魅力。工作人員也很隨和--午夜過後回到房間時,他們迅速而愉快地爲我們送來一套新鮮毛巾。雖然我們是從庫慶來的,但我們在瑞加塔套房住了4到5晚,在關鍵時刻能夠如此靠近醫院,真的是大不一樣了。感謝所有工作人員的舒適入住!🙏🏻