Of all the Marriott properties I have been to, this one has the best customer service by far. Ms Sabrina greeted my friends and I at check-in and personally showed us to our room, every staff member was polite and fast to help with anything. We got upgraded from original booking superior to a deuxe room due to high occupancy they said but nevertheless appreciate the gesture! Breakfast has a lot of options, the restaurant is good and there are lots of seafood restaurants next door(UTC) Loved the newly opened Tabby Bar sunset view. If you have status, points or upgrade nights this is the place to use them. I'd like to thank Ms Sabrina, Mr Faizul, Mr Abang from the staff for making our time here 5 Stars. They all gave us the VIP experience, we will definitely be back with family.
The hotel is very clean which I appreciate. The bed is also comfortable. However, I can see some black stains on the bed sheets, hidden from view. The room is a triple room, marketed as one queen size bed and 1 single bed. However, the ”queen size” bed is more of a double bed instead of queen size. In addition, I can see the ceiling, especially around aircon ducts inside and outside hotel room, is starting to mold badly. Management should do something about this. Breakfast is very poor with similar offering on a daily basis. Mostly carbs without much real protein or vegetables. Response to service request was also slow. After checking in, I called housekeeping to complain about the safety box. After 30 mins, I called again and the person who answered seems clueless. Only after another 60 mins did I receive their response. I think waiting 90 mins is unacceptable!
RRaja .HPlace is good for families stay n business as well. Hotel have gym n swimming pool n beside mall which make great 1 stop for evrything you need.
Room : have kitchen cabinet filled with items you can cook, heat light meals and have it in the rooms, wit flat table.
Bathroom : shower n Toilet size minimum if you dont mind the space. They have split it with mirror n utensils section before entering toilet/shower..
訪訪客這一間的渡假村真的很美,大自然,服務人員也不錯,負責人也很友善。如果,有朋友,家人喜歡的話,不防體驗一下吧。。如果,有朋友生日或者求婚,這個渡假村是不錯的選擇。 This resort is really beautiful, the nature, the staff service also good, and the person in charge is also very friendly nice. If you have friends and family who like it, don’t be afraid to experience it. . If you have a friend's birthday or a marriage proposal, this resort is a good choice.