拉格蘭奇品質酒店(Quality Suites la Grange)

Owner charged us $391 for a pet we never had. Owner was the only worker during check out because it was new years. I have the hotel staff who went in our room the day before who agreed we never had a pet in the room. Owner refuses to check the cameras to verify we had no animal in the room. The room was trashy. Missing curtains, ripped curtains, broken desk, drawer handles falling off, door for the fridge cubby was broken, ROACHES in the coffee pot and the bathroom, trash in the pull out bed, stains on the sheets, holes in the wall covered up with electric plates. Heather and house keeping were great and helpful. Replaced my sheet which was a big help!

An okay hotel experience. The room was spacious, but did not cool off as I'd like. The bathroom was a bit tight in space. Great water pressure. Very little ventilation. The beds are comfy. Breakfast was alright. I'm gluten free so I had to ask for oatmeal, which the hotel had. The eggs were so-so. The breakfast attendant was friendly and attentive.