昆塔度假村及俱樂部希爾頓格芮精選系列酒店(La Quinta Resort & Club, Curio Collection by Hilton)

Wonderful staff and service! Grounds were exceptional too!

the property is well cared for. the rooms are well appointed and access to pools and jacuzzis are worth the price of admission. more importantly, the staff is incredibly welcoming and accommodating. everyone works with the attitude of “whatever makes you happy is our goal.” thank you for a memorable fourth stay! we’ll be back!

We love staying here and have many times. It's an old throw back hotel from the 30's. The property is huge with casitas sprinkled throughout. It's hard to imagine the orchestration that takes place to maintain this place with all the pools and jacuzzi's as well, but they do a Fantastic Job!

Our family was there over the holidays. Impeccably maintained, friendly and helpful staff, overall great property. The two things that impacted us greatly and bummed me out were lack of parking by our room and restaurant hours. With the size of this resort, I was surprised how few options there were to eat, especially at lunch. Also, the resort does not label the parking spots they indicated were meant for our room. The spots closest to our room were constantly full and half of the cars taking the spots did not have the appropriate placard indicating they were hotel guests. It was a LONG walk to get to our car. My suggestion is they monitor the lots for unauthorized cars and/or label the spots corresponding to the room they are intended for. All in all, a great stay!

We've been coming to this resort for years but this was the first visit since Hilton bought the property. On the positive side, the new digital room keys are fantastic. Restaurant service was wonderful, everyone was so attentive. Now, the negative, the rooms are in DIRE need of an upgrade, especially at the prices they are asking! I cannot stress this enough. They are SO old and tired looking. Not only that, but the furniture and carpets have stains all over them and the shower heads are so old that they shoot water out in every direction except straight down onto your body! We asked to upgrade to a larger room because our suite had only one sink. The first night we were told they were sold out and couldn't move us. Fine. The following day, I looked on their website and they had a myriad of rooms available. Yet when I inquired about moving, they said they were sold out. Only after calling them on their lie, did they offer us a much larger suite for $200 more a night. It was cheaper on their website. To ask high-end resort prices but provide the guests with Super 8 motel room decor and amenities is just wrong. Esperanza and The One and Only Palmilla Resorts in Cabo are less per night, and the rooms are gorgeous and very well-acquainted. Sadly, we may have to stay at a different property in the Coachella Valley from now on, even though we love the grounds at La Quinta Resort. However, the sad, outdated accommodations are a definite no-go for us and most likely a deal-breaker.

Well, the resort is certainly beautiful and walking around. The property was very nice. There seem to be a good amount of activities and things to do there. We paid extra and booked a Mountain View room however, the only view we had was a peekaboo view out one window across the pool. We saw many other villas with much better mountain views, which is what we thought we would get. The room certainly did need some updates in it. The showerhead was very old and sprayed all over the place. We went to dinner at the steak restaurant and waited one hour to get to our table. We had terrible service, and the food was not even worth it.

The property is beautiful, and adorned for the holidays. That said, the property is tired and it needs a remodel to support the prices you request. The room menu needs more selections too. I showed up a 10P to check in, and asked as a silver Member to upgrade to the spa suite. I was staying one night, yet the front desk felt it necessary to charge for the full upgrade. You should have discounted it, I would have gladly paid more, but not $600 more. There is no way that room was rented out that night, you lost revenue and I walked away thinking your hotel is cheap.

Our recent visit was very disappointing. From check in to check out. I called hours ahead of time to make sure everything would be ready for our arrival. When we arrived none of my requests were followed through. We did not get the room requested. Customer service was so so. Not the usual happy arrival greeting. We didn’t like that you are no longer able to contact the front desk but have to go through a text to get anything done. Our toilet had issues during our stay and someone came to fix it but we continue with the same issues. Worst of all!!! We found a huge live roach in our bathtub. It was disgusting. We received an apology and that was really about it. Yes, they came and cleaned the room sooner rather than later but we expected more from La Quinta. We have stayed numerous times and this was definitely the most least memorable experience. Unfortunately, I don’t think we will be going back.

Terrible and expensive low quality food. No service whatsoever. As though the management is still hung up in the COVID era. Lousy and rude unprofessional staff everywhere. Excessive noise from 6 am staff driving carts around. Had to wait 10 minutes at the registration line alone while the guy at the registration was conversing on the phone and never lifted his head or did any gesture that we are waiting. Overall, a price going across the board with no service at a two star facility pretending to be a high class resort. Absolutely worthless.