I want to take a moment to applied this wonderful and almost hidden property here in Irvine California. My family and I have stayed at Hotel Irvine for the past five years during Fourth of July to keep our pets calm and relax. That is a lovely property (see my T.A. Review for our experience there as well...) and we were sad when we heard they were closed due to the health crisis that we hope will pass. When we arrived, we were greeted with authentic and happy staff members to check us in. This is always a great sign of a soon to be successful visit. We took care of the paperwork which took about one We arrived in the evening and we were greeted with big smiles from a very welcoming staff. Very wonderful first impression and it only took one or two minutes at the most to complete the paperwork and we were invited to our room. The room is clean and has the amenities for cooking with a stove, microwave, refrigerator, as well as dishes that made it seem like home right away. The bathroom was extremely clean and even we were treated with designer soap and shampoo that we never had it any other properties which might not seem like much, but it really is a nice touch to show that this organization invests in their guest’s stay. It is a unique time to travel in the world but my family and I just simply don’t really wear masks or anything like that because we are healthy and we stay out of public places for the most part. No one at the staff was pushing us to live or act a certain way, but they all had masks on and we’re very pleasant about what we have to do in this time. Just to clarify, we are not against wearing masks… We were just excited to leave our home and the fireworks behind and just walked in the building without them on because there were no signs to say otherwise. We were not met with any attitude to do anything different or so. We were just greeted with a warm welcome and the staff was pleasant at all hours of the day and night when we needed anything. There is an on-site laundry facility as well as generous snacks that one can pay for in a room that is adjacent to the wonderful gym that is accessible 24 hours a day and the staff will allow one or two members in the gym at a time. When a person finishes working out or training, they will close the gym until they clean it and make it welcoming for the next guest. This is a great touch and I used this wonderful gym that was more than accommodating. The reason why I am leaving this review is I’m still on the property and every time we go to walk our dogs outside, we meet a new staff member or just simply walked by someone we haven’t seen, and they are always smiling and checking on us and making us feel welcome. Any property can have the finest amenities and greatest location, all of these things are great… But this property has great people that take care of their guests and this is the best experience my family and I have invested in in our 10 years in California. We will
102 評價