赫拉德大酒店(Grand Hotel Hradec)

Das Hotel ist sehr modern und sauber, Personal war sehr zuvorkommend und die Zimmer super ausgestattet. Das Frühstück bietet eine tolle Auswahl. Alles sehr zu empfehlen.

Meilleur choix a Pec pod Sněžkou, c´est la 2eme fois que nous venons

Hotellet var meget rent og nyt, rigtig god service og venlige mennesker. Alt var meget godt!

Obsługa bardzo skoncentrowana na gościu. Przywitanie lampką szampana. Obiekt nowy, czysty i bardzo dobrze zaprojektowany. Akceptują zwierzęta domowe. Świetna lokalizacja. Bardzo dobre kuchnia. Śniadanie zaskakująco dobre. Obiekt godny polecenia.

Lage und Zimmer waren super, sehr große Auswahl beim Frühstück. Es gab nicgts zu beanstanden

Alles gut, war top.

Dear [Hotel Management], I am writing to express my disappointment with the refund policy of your hotel. Recently, I had to cancel my reservation for [26.04.2024], and despite providing ample notice within your cancellation window, I was informed that I would not be refunded for the unused accommodation. While I understand the importance of cancellation policies, I find it unreasonable that no consideration was given to the circumstances that led to my cancellation. As a customer, I expected a more flexible approach, especially given the unforeseen nature of my situation. Not receiving a refund for the unused night has left me dissatisfied with my experience and has certainly impacted my perception of your hotel's customer service. I hope that in the future, your establishment can reevaluate its refund policies to better accommodate the needs of its guests. Sincerely, Kamil Beszczak

We have visited this region many times and this is not only the best hotel in Pec and Czech but one of the best I have visited anywhere! We stayed in one of the suites (for the price of a standard in any IHG in the UK). The room was spacious a d well decorated as well as extremely comfortable. The view awesome as well. Especially the view of Snezka from our balcony. The food excellent as well as the staff. English spoken throughout Visit Krkonose visit Hradec hotel. You won’t regret it !

Design of the hotel is nice and feels comfortable. Locate in city center with ski bus stop in front of the hotel. There are few things to be improved - beds are too soft, room was too hot during night even when you switch off heating. Min is 20.5... maybe softer blanket would help. Unable to open window so only opportunity is to open terasse door. Breakfast has good selection, during peaks is slower in refilling. Wellness and parking is paid extra and needs to be reserved separately.