埃尔亚诺附近酒店

非常愉快且美好的一次體驗，窗外就是延綿的安第斯山脈，美麗的雪景在晨曦中綻放；文華東方的品牌和調性你永遠可以信賴，酒店有兩家餐廳，甜品絕對不能錯過，可以選擇的品種非常多，尤其提拉米蘇非常棒！ 因回程航班是後半夜，酒店還把房間免費延至下午四點，很有温度的服務，如果下次再去，

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

非常棒的住宿體驗，從接待處到早餐女孩都非常樂於助人。一切都非常乾淨，就像照片中一樣。

非常不錯的體驗，因為要去百內國家公園在這邊休憩一晚，行李又可以免費寄放，就帶登山裝去百內即可，後續回來聖地牙哥也會再住一天，讚讚！

The room is very small and it only offers 1 towel. However, the hotel is located in a upper cloming new area with shopping malls and very good resturants nearby, close to major roads and subway station. It is a great place to stay if you want to most of your time here visiting San Cristóbal Hill and the Sky Costanera area.

酒店在市中心區，交通很方便，距離中央市場也很近，可以在市場裏吃到很多海鮮。

人員用英文溝通也很順利，房間也很乾淨，價錢也很不錯

This is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues. The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.

My wife and I stayed here four years ago for our honeymoon. It seems like the place has stayed the same, which is not a compliment. The room was carpeted, yet no slippers were given to us. The aircon unit would buzz loudly and randomly during the night, which woke me up. For some reason bathtub drain stoppers needed to be requested, and the two nights I asked for one I was told they were all out. I spent two nights wanting to take a bath to relax and I wasn't able to. The elevators are extremely old and seriously need to be replaced - the door would shut in front of us when waiting for one and I got trapped by the doors once. The best part of this hotel is the breakfast. It has great variety and the quality of the fruit and meals is excellent. The staff is very kind, too.

我在這間房間度過了一個很棒的夜晚!從一開始到一結束,一切都是完美的:熱情的接待,乾淨舒適的房間,優質的牀和寧靜的環境。包含早餐值得特別提到:非常完整,多樣化,美味,配有新鮮的產品,很好的介紹。我強烈推這個酒店,性價比很高!