瑞瑞雪兆丰年酒店服務一塌糊塗,前台入住人員的腦袋是不是沒帶就上班了,已經通知且備註早上七點左右會到酒店,所以才多預訂了一晚的房間,入住時竟然告訴我們沒有房間給我們,那我們多預訂的意義是什麼?
The hotel service is in a mess. Did the front desk check-in staff go to work without their heads? They have informed and noted that they will arrive at the hotel around 7: 00 in the morning, so they booked an extra room for one night. When they checked in, they even told us that there was no room for us. What is the significance of our extra reservation? .
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