新卡羅爾頓蘭德沃萬怡酒店(Courtyard New Carrollton Landover)

This was my second time staying at this location. I had no issues the first time. The second time was a one night stay and I literally just used the hotel to sleep/shower because I was out at an event the whole day that I checked in. When I showered the night before the toilet made gurgling noises while the shower ran. The next morning I woke up at 7 am to use the bathroom and the toilet over flowed and water was all over the bathroom floor. I go to the front desk and was told the maid would come in immediately and clean up the floor. I was also told the engineer to fix the toilet came in at 9 am. The maid came after 8am about 1 hour later. The engineer came at about 9:15 am. He worked on the toilet and upon him leaving I discovered the toilet still wasn’t working properly and I checked out immediately. I had a 3.5 hour drive and had to leave without being able to use the bathroom I paid for… The next day I contacted the hotel by email to report my issue and was told management would investigate and contact me. I never heard from anyone at the hotel. The experience was not good on this visit. I probably would not stay here again.

It was difficult to find eateries around this area. We were from out of town, solely dependent on our gps that didn't work as effectively as we wished. It would have been beneficial if a brochure of nearby restaurants would have been provided-not every one can afford door dash, etc.

The hotel was very clean, and the staff was very friendly. The only downfall is the bar closes at 10 PM and they stop serving food at 9:45 PM.. so when you’re watching a sports game on television, you can’t drink no more.

Loved Marriott; however this stay saw my take out food thrown out even though it had Lis covered containers. Also, not used to a Marriott not having complimentary coffee. Front desk staff was great!!!

Checked in with great ease. The girl at the front desk was very helpful and pleasant. The room was very nice to my surprise. My only issue was when I went downstairs to the bar/restaurant to order beer and food first it took forever to get the beer in hand then after waiting 30 minutes finally was asked if i wanted anything. Menu in hand should have been a clue.So i placed a simple order of flatbread and after waiting about 30 more minutes before it arrived. It came out with the wrong toppings but i was so tired of waiting i just ate it. The food quality was fine but this bartender woman does not belong behind the bar because she's clueless. This is not a personal slam but you need someone who knows bartending.

Kevin was an absolutely treat to have at the front desk his wonderful nature and cheerful attitude made coming back to the hotel or waking up for breakfast a vacation in of itself and deserves rewarded for going above the way he does for his customers! The room was clean well decorated and very cozy, beds were firm but giving and comfortable. Hotel shuttle to the local metro for all your DC visiting needs.

My husband and I were visiting to see family in new carrollton Md and tour museums. The first night was fine after arriving late at night. But by morning, we noticed manscaping hairs behind the base of the toilet! We were in a HC room although not asked for and the bathroom had no vent fan and no window (illegal). Everything was fine once we reported the hairs and started tipping the maids. Close to the metro though.

The room was nice and clean. There's a next door from me that made a raggedy noise, a lot of banging for 4 days in a row day and night. The wifi kept cutting off and on all day, every day. Other than that, the staffs and housekeepers were very nice.