Have stayed here several times and enjoyed my stay. Unfortunately they could not accommodate my 7 day visit, so I had to spend 2 days elsewhere (which I thoroughly enjoyed). Good pool/spa facilities (pool, whirlpool, steam room, sauna, gym). I stayed in a king room with a lovely view of the river, comfortable beds, kettle BUT as a Canadian I was surprised by no fridge nor facecloths. Food and service in the bar/restaurant was excellent. However, my big complaint was that the internet was not working on the 7th floor. Despite 3 complaints to several individuals, the problem was only rectified by my 4th complaint on the morning of my 4th day -- upon my return to my room on my 4th evening, I was finally able to access the internet in my room. It was always accessible in the lobby. It's handy city centre location means that I will probably stay there again. I also tried to stay there for 7 days in July this past summer (tried to book 4 months in advance regarding a family wedding), but was advised that they only book 14-day stays during that time ... very disappointing.
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