利沃尼凱麗酒店

Kim at the front desk is so helpful and cheering at all times. Always is willing to go above her job to make sure your trip is the best. She also keeps the front looking good. and if you need anything at all from towels to anything that will help with cooking in your room she will find it for you. I also saw her help other staff members with anything she might be able to help them with

地理位置很优越，周边附近15分钟之内也有些中餐馆可选择，到底特律机场只有20分钟左右的路程，当然这些都是需要你自备车的，来到美国如果你不租车真是寸步难行了。酒店有家的感觉，与其说是酒店，它更像那种自助的公寓，我们住的房间是两房一厅带两个卫生间的，每个房间一张1.5米的大床也很舒适。可以自己做饭，但是炒菜的油烟无法出去，只能做些清淡的煮、蒸。服务人员总体都非常友好，早餐不适合中国人的胃口，但也能吃饱，有酸奶、水果、麦片、面包、鸡蛋、芝士、牛肉饼等等。还配有一个小的游泳池和小的健身房、篮球场、如果你需要用电脑打印的话也是免费的，都很方便。

最近因爲該地區的停電而住在這裏。由於此酒店相當新,我期待一個體面的住宿。但是,在這個新潮的年代,我們的房間不乾淨。淋浴鍋髒亂的,有污漬,底部有頭髮。洗手池裏還有明顯的污垢和頭髮,還有毛巾。我們打電話來打掃浴室(知道浴室已經賣完了,所以沒有其他房間),只是被轉給經理的語音信箱。沒有人願意拿出消毒劑或其他什麼的。除了缺乏清潔,酒店還施工得很破舊。有開關不工作,燈光閃爍,牆壁有裂縫。地板之間也沒有隔音屏障,所以我們不得不聽到人們整夜跳來跳去,我期望這地方比較便宜。有跡象表明沒有吸菸,但你能聞到電梯裏冒出來的氣味....唯一積極的是包括了熱和冷早餐,但我不會留下來或推薦這個地方給再次入住的人。總體來說,失望。

I decided to stay in this hotel because it would allow me to go to a very important early morning appointment without dealing with as much traffic. I also chose it because I wanted to soak in a jacuzzi tub before my stressful appointment. First off, the parking lot was very dimly lit and there were no detectable cameras on the lot. The elevator was out of order, as was the ice machine and one of the vending machines. When I was checking in, the desk clerk literally made a paper copy of my credit card and ID, and reassured it was just for incidentals. I reserved and paid through the choice hotels app ahead of time, and am an elite platinum member. I can understand an incidental hold, but that made me very nervous. I requested to be moved to the first floor at check-in because the elevator was broken and I'm disabled and couldn't handle bringing everything up the stairs. The first floor hotel room that they gave me had a window that didn't lock and had been broken and forced open previously. There was something smeared on the toilet seat. Everything was shabby and dark with crumbs in the sheets. Then our credit card started alerting us to additional UNAUTHORIZED charges. Our card was charged AGAIN for the room. After that, ANOTHER charge which was the room + $100 was charged to the card, but the credit card company rejected it. I went down and talked to the desk clerk again, and talked to him about the problems with the room. He offered to move us up to the second floor, but we turned it down because again, I'm disabled. He offered to help me find something to jam the window but he just forgot or something. As for the charges, he claimed he didn't know I had booked with the app (apparently didn't know it was even a thing), and apparently reversed the charge. He claimed the charge that the card company rejected was for incidentals. A paper copy of my card and driver's license wasn't enough security for him so he charged my card an extra UNAUTHORIZED $230 without saying anything to me . I only learned of these unauthorized charges because Capital One alerted me later that evening. The employee assured me the manager could clear up any other questions in the morning. I went back to my room, rinsed down the jacuzzi tub (and removed a bunch of random hairs in it) and filled it with hot water. It took a LONG TIME to fill. I got in, scrubbed down, made sure I had followed the directions to turn on the jets... and nothing. No jets. I had my spouse take a look and Google it, and there was nothing I could do. My spouse and I seriously discussed leaving and finding a different hotel for the night . It was well after 11pm at this point, so I just drained the tub and decided to deal with it in the morning after my appointment. We jammed the window closed with stuff from our suitcases, and attempted to sleep. My side of the mattress sloped down at an angle, so I rolled out of the bed when I actually fell asleep a couple t

我和十幾歲的兒子和他的朋友在這裏住了兩晚。工作人員非常友好和樂於助人,特別是早餐服務員!她非常親切,檢查了每個人,根據需要提供住宿,保持東西很乾淨和儲備。前台工作人員也非常好,總是樂於助人,友好和細心。我們一定會再次入住這裏。

服務很好房間裏一塵不染沒有抱怨，因為沒有covid，他們沒有食物，但是總的來說還可以。我問服務台他們是否有紙盤，我覺得你們是否在不提供早餐的時候省了錢，買了紙盤所以當我們訂購rdd食品時，如果我們要得到它們

對於想要捕捉利沃尼城市風采的旅客來説，底特律利沃尼諾維希爾頓安泊酒店是一個理想的選擇。著名的景點AMC Livonia 20、Greenmead Historical Village和Runyan Lake均可步行很短距離到達。從酒店到One Under Bar and Grill遊覽很方便，Ropertis Turkey Farm和Finnish Center Association Cultural Center也均在附近。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和空調，滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆，提供24小時熱水和吹風機的客房浴室是不錯的選擇。大堂吧給旅客提供了一個舒適的環境，可供休憩。如果您覺得在餐飲服務方面僅限於此，那麼周邊Rocky's of Northville（美國菜）的Grilled Salmon和Bricks of Northville（美國菜）的美食定會讓你大吃一驚，Panera Bread（Panera Bread）（其他）也是不容錯過的美味。對於顧客來説，可以在健身室享受鍛鍊的樂趣。酒店配備有會議廳和商務中心，可供旅客使用。24小時開放的前台服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

我預訂了這個房間,以便度假。酒店內部(大堂)非常好,房間很乾淨,符合我的標準。我唯一不滿意的是我想要一個帶露台的房間,這也是我的預訂。然而,當我到達酒店辦理入住手續時,我被告知他們沒有更多的房間,有露台。這是我選擇這家特定酒店的全部原因,因爲露台。如果提前知道這一點,我會選擇一家不同的酒店。我會再次住在那裏,但我首先會打電話確保住宿能夠滿足。

房間不算特別大，浴室設備有點舊，性價比超高。