倫敦斯隆街及布朗普頓街附近酒店

房間環境很好，出去玩也很方便，酒店工作人員服務都很好！很喜歡這家酒店！是在倫敦住過最好的最大的最新的酒店了！

非常好 入住的體驗方方面面都非常好 很滿意 很喜歡

The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh

聖母麥達谷是基爾本公園有限的服務公寓酒店,沒有餐廳,但2-3街區內有十幾個,很多優秀,很多送貨。他們晚上不會把薄荷放在枕頭上,但有很多蓬鬆的枕頭和額外的毛巾。比我妻子知道要做什麼的方式更多。3個街區內有很多公共交通選擇。(地下、地上和巴士) 進入倫敦大部分地區快捷方便。1/2 區塊內有星巴克、樂購(小雜貨店/營業較晚)、圖書館。約2個區塊內有M&S Food、Boots/Pharmacy。房間寬敞舒適乾淨,在一個優秀的街區,我在這裏住了多次,家人一直期待回到這裏。

Incredible stay in a beautiful apartment. Staff were top notch, really helpful and kind. Was perfect for our stay! Highly recommended if you are looking for easy access to central areas, and a comfortable stay in a homely space. Will certainly be back on our next city break. Thanks Sanctum!

很棒的酒店,地理位置優越。房間很乾淨,很舒服,可以看到倫敦體育場的美景。位置很棒,旁邊是巨大的斯特拉特福購物中心,地鐵站有很多地鐵線路。工作人員很友好,專業,非常樂於助人。KUDO對禮賓部工作人員,特別是納萊夫,丹妮爾和一位其他紳士(對不起!我忘了他的名字)。我妻子在倫敦被手。禮賓部的工作人員,特別是納萊夫,超越了他們的職責,幫助我們處理我們的痛苦時刻。他建議我們向倫敦警察局舉報盜竊行爲,禮賓部的工作人員也幫助我們處理被盜信用卡。我們真的很感激這些出色的工作人員爲我們所做的一切。非常感謝納列夫,丹尼爾和所有禮賓部工作人員讓我們感到如此受歡迎,並在我們逗留期間爲您提供所有令人難忘的幫助。世界需要更多像您的禮賓部工作人員這樣的人。凱悅應該爲擁有這些令人驚歎的禮賓部員工感到非常自豪。我們將來肯定會回到這家凱悅酒店,並強烈推薦給任何人!

這個房間面積和價格也就是在機場附近才會有了，樓下餐廳和小酒吧還不錯，每天在樓下來杯stella。離開英國了，希望自己不忘初心。

第四次住這個酒店了，從交通到酒店設施到服務，餐飲，衞生都很棒！WIFI無縫連結，不卡頓、接頭更換至最新、房間安靜，便於倒時差👍👍以後還會繼續住！

I organised my son's year 6 leavers prom at the hotel and the service received was exceptional. Special thanks to Abbie & Lauren who were amazing from start to finish nothing we asked for was too much for them. The children had an amazing time and the food & DJ that the hotel supplied were really good. I will definitely be recommending that the school use the Holiday Inn for any future leavers proms.