El Mojito Tropical Lounge附近的盧加諾酒店

辦理入住手續很簡單，接待員非常好，房間超級乾淨，我有大約 5 條毛巾。提供肥皂和沐浴露，有 5 個插座，房間非常漂亮舒適。

我只住了一晚,因爲我首選的酒店已滿座,我被迫進入酒店城市盧阿諾。我驚喜不已。工作人員是我在世界任何地方遇到過的最親切的。當然,裝飾沒有什麼值得稱讚的,他們沒有客房服務或其他基本設施,但很乾淨,高效。我必須再次指出,這裏的工作人員非常出色,他們中的每一個。我會推薦這家酒店。

It is a hotel where you feel welcome and well treated as a guest from the very beginning. Even if not very fancy, it has all the adequate infrastructure and staff that treats you like in a five star hotel.

房間很好，環境優美。坐在房間的陽台上，聆聽鳥語，喝點小酒，欣賞盧加諾湖和對麪的山居人家燈火，真是一種享受。 房間配備有電熱水壺、洗髮水、沐浴露，需要自帶牙具、拖鞋。

Das Hotel hat eine sehr schöne Gartenanlage und der Pool ist ebenfalls sehr schön. Die Zimmer sind sehr grosszügig, etwas Renovierung wäre nötig. Speziell im Bad. Generell sehr spärlich im Service. Rezeption nur stundenweise besetzt. Am Pool keine Bedienung, bzw. nur spärlich. Frühstück tiptop. Pizza grässlich, wir haben nur noch in der Stadt gegessen. Kein Portier, kein Guestrelation oder Concierge....4☆ müssten erst wieder verdient werden. Staff freundlich.

Everything was great, but our visit was just too short. We only had time to sleep and walk around the city a little bit, but hopefully next business trip will have more time. Everyone was polite and courteous

【Suitenhotel Paco Paradiso】（盧加諾站） 酒店並不在Lugano火車站，距離下一站Paradiso更近。出了火車站，需要推着行李走一段上坡路，步行15-20min，非常累人。 酒店靠山麪海，依山而建，所以Lobby在2樓。而我們預定的露台房，則在PL層，草坪，躺椅，湖景，日落… 畢竟這裏屬於意大利語區，所以，staff長得更像熱情似火的意大利人。辦理check in時，會有冰鎮welcome drink，以及打印入住者姓名的coupon。前台金髮眼鏡姐姐，會送我們去room，並一路介紹酒店各項設施與開放時間。 開門那一刻，驚呆了，客房麪積不止網站上標明的24平米，好大…一旦卧室在別間，客廳就會很顯得寬敞，大寫字檯方便我開電腦處理郵件。客廳裏，另隱藏了2張下拉式小童牀，適合一家四口親子出遊。 拖鞋，洗髮護髮套裝，酒店配備。馬桶🚽安裝了自動沖洗智能蓋。 比起樓上的陽台房，自帶花園露台的客房，感覺更像個house，湖景，一覽無餘。 健身房，桑拿🧖‍♂️，酒吧，夜生活，任君選擇。前2項免費🆓。 check out時，在ctrip擔保到店付的房費基礎上，還需額外支付稅金： 城市稅：8.8 CHF 遊客稅：3.4 CHF 告知前台，可隨時叫車（Taxi）送去火車站，費用酒店承擔。我們以為送去最近的Paradiso火車站，不是，司機直接送我們去班次更多的Lugano站，20min，轉山下坡路。 這家酒店（197 CHF/晚，不含早）更適合於休閑度假，在酒店前台報名參加activity：登山，文化藝術。離開時，去foxtown，掃一下貨。

the best hostel experience of my travels. the hotel rooms are on the upper floors of a beautiful Villa right behind the Lugano train station (5 minute walk). the hostel rooms are in the cellar. one communitity bathroom with 2 showers and 2 WC and 3 separate rooms with bunk beds. small pillows, sheet and blanket are included. community kitchen and large fridge for food and drinks. the MOST AMAZING POOL! with sun lounge beds, small bar and towels. for a summer visit to Lugano, it is best value stay and very easy to find.

Hotel La Tureta is an excellent hotel. Room very comfortable with a very cosy bed. Bathroom was big enough for us. Everything perfectly clean. Good variety of products at breakfast. It's located a few minutes south of central Bellenzona, we quickly became very familiar with the #$1 and #3 busses. Staff was helpful and knowledgable. One thing we particularly liked was that we had advised the hotel that we appreciate gluten free options at breakfast; when we checked in the front desk person acknowledged our need for gluten free breakfast and indicated where the GF items are on the breakfast table. Well done! Would surely stay here again.

My husband and I stayed at the hotel for four nights to celebrate his birthday and our anniversary. The hotel is beautiful and the room was great, but we had severe food poisoning from the hotel. We ate breakfast, lunch and then had dinner at the arte restaurant to celebrate our anniversary and the next day experienced terrible food poisoning and ruined a day of our trip. When we told the front desk as well as the the manager we were spoken down to, scolded, and were told we didn’t know how food poisoning worked. Since we had not gone to a doctor (we’re not local) they said there was no proof that we had food poisoning and essentially treated as though we were liars (not exactly how you want to feel after getting sick for the last 10 hours). They did not offer us anything and said it was our word against theirs (again, we had exclusively eaten at the hotel). We are understanding that mistakes happen but the way we were spoken to was so incredibly rude. We then contacted the general manager and he offered to cover a future meal. We’re not local, and certainly won’t be making the effort to go back. Overall, beautiful hotel but incredibly disappointed in the staff and service, especially after paying so much for our stay.